RESOLVED: Cyberbingo

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Last post made 20 days ago by Complaints Moderator
kelley001
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  • kelley001
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  • last active 21 days ago

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  • It's been over 2 months since I was approved for my winnings and I still haven't been paid bty Cyberbingo. 

  • I submitted all documents and was approved and they just keep jacking me around.  I gave so much info that they could steal my identity if they wanted to. It's amazing to me that it should take this long.  Am I being scammed ??

  • Hello kelley001,

    First of all, welcome to LCB! Glad to have you here. smiley

    We will check on your situation. Just could you please send us your casino username/id via private message so we can reach out to the casino representative?

    Thanks!

  • Hello kelley001,

    Thanks for sharing your casino credentials with us!

    We will reach out to casino representative to inquire about your case.

    Keep you posted.

  • Thank you !

  • Hello kelley001,

    We have reached out to the casino again.

    Keep you posted.

  • Dear kelley001,

    Thank you for your patience. Kindly note that our Accounting team is going to process your payment today and you shall receive it within next 48/72 hours.
    Once again thank you for your patience and continued support.

    Best regards,
    VG Team

  • Hello kelley001,

    Great news.

    Please update us when you receive your winnings, and we will mark this complaint as Resolved. money

  • Oh thank you, thank you !! You guys are awesome !

  • Hello kelley001,

    Did you receive your winnings?

    Please send us a private message if you don't mind sharing the winning amount information with us (how much money did you withdraw), as we collect that data to create yearly complaint-related statistics. ​​​​

    Thanks!

  • Hello there, I just checked and the 2500.00 is in my acct. Thank you so very much. You're awesome. You guys are the best !!! Kelley

  • Hello kelley001,

    What great news!

    We are glad to hear this!

    Enjoy your winnings money

    Thanks for the update as well.

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