RESOLVED: Crypto Thrills Casino - Deposit not being credited

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Last post made 1 month ago by Berks
ChrisApala542

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  • Well I decided to send a small deposit of LTC to cryptothrills casino to the wallet address they provided and it never got credited.everytime I message support they ask the same questions the tell me to hold a sec just for the chat session to end.. I have the transaction hash where the LTC left my wallet and was received by the casino account wallet yet they say it never arrived. Username is nf*****@gmail.com

     

  • Hello ChrisApala542,

    Thanks for reaching out to us. 
    Please be advised that this Casino is on our warning list due to slow payments, poor customer support and predatory terms and conditions. We will try to help reaching out to them in hopes that we will get some information about your complaint. Please keep posted.

  • Thank you very much and I will keep everyone posted of any changes 

  • Hello ChrisApala542,

    Casino Rep got back to us, and he asked us to ask you if you could attach the following information so they could assist us with this issue:

    1.Amount of the transaction

    2. Transaction hash 

    3. The Date this transaction was made

    This will help solve this case.
     

  • 5e9bfcc95864cf3a18e0da9585e456099eb3cd62fb0ba8a51795285d*******

    Transaction hash ⬆️

    0.03761382LTC

    Oct 20 2022 

  • Anyluck? I am going to post another screen shot showing it getting deposited

  •  

    Here's the screenshot

  • Hello ChrisApala542,

    We will forward those details to the Casino. When we get some feedback we will let you know. Please keep posted.

  • Hi ChrisApala542,

    Still without the update from the Casino regarding your issue. We will sent a reminder email in hopes that they will get back to us as soon as possible. Please keep posted.

  • Thanks I haven't heard anything either

  • Hi ChrisApala542,

    Casino Rep got back to us and told us that the funds has been received on the blockchain and your account has been credited. 
    Please confirm this clarification, so we can mark this case as RESOLVED.

  • Yes the deposit has been credited to my account thank you very much for your help

  • Hi ChrisApala542,

    So happy to hear that! Enjoy your winnings and further entertainment! money

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