UNRESOLVED: Digits7

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Last post made 16 days ago by Complaints Moderator
spinner65
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  • spinner65
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  • Has anyone heard of Digits7 casino? Over 7 months ago I won $300 and still have not received my winnings! I competed all verifications and met all qualifications for payout. The casino has not refused to pay me, they just keep delaying. I have heard every excuse in the book. I do know they operate without a license and I have yet to find who actually owns the casino. 

    Can anyone be of assistance on this? I shoot them an email every week or so, but always get the excuse that they are overwhelmed with withdrawal requests and will get to mine as soon as possible. It's rather strange that I won $160 (my first win with them) and the money was in my bitcoin account within a week. So they have all of my pertinent information.

    Any help or information would be greatly appreciated.

  • Hello spinner65,

    First of all, welcome to LCB! Glad to have you here. smiley

    We must notify you that we haven't listed this casino site on the LCB, but we will try our best to assist you.

    Can you please send us your casino username/id via private message so we can try reaching out to the casino and inquire about your case?

    Thanks!

  • Hello spinner65,

    Thanks for sharing your casino credentials with us!

    We will reach out to a casino representative to inquire about your case.

    We must notify you that we haven't listed this casino site on the LCB, but we will try our best to assist you.

    Keep you posted.

  • Hello spinner65,

    We have reached to the casino again.

    Keep you posted.

  • Hello spinner65,

    We have reached out to the casino again.

    Keep you posted.

  • Hello spinner65,

    Unfortunately, we must mark this complaint as Unresolved, as we did not hear back from the casino after numerous attempts to reach out to them. That is negatively affecting their brand image. If they respond, we will reopen it.

    Thank you for understanding.

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