RESOLVED: Dream Royale Casino - No Payment Issue

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Last post made 3 months ago by njanjam
Phuc
  • Started by
  • Phuc
  • Newbie 10
  • last active 5 hours ago

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  • Phuc
    • Started by
    • Phuc
    • at Sep 16, 25, 05:42:24 AM
    • Newbie 10
    • last active 5 hours ago

    I finished wager took them 1day to verify my identity then another 24-48hrs to withdraw and the only option to withdraw is usdt-trc20 and when I submitted my withdraw address they rejected for no reason when it was a valid address and told me to submit new one.thats 3days waiting already

    Disputed amount: 50$

    Casino: Dream Royale Casino

    Case #: 3564

    Submitted via LCB complaint form
  • njanjam
    • Replied by
    • njanjam
    • at Sep 16, 25, 08:58:47 AM
    • Serbia Moderator 2414
    • last active 14 hours ago

    Hi Phuc,

    Thank you for taking the time to share your experience with the LCB members and we are sorry to hear about your negative experience. 

    Your complaint, along with all the details you provided and the casino credits, has been forwarded to the casino rep. In the meantime, we recommend double-checking the USDT-TRC20 address you submitted.

    As soon as we have an update, we will let you know here in this thread.

  • Phuc
    • Replied by
    • Phuc
    • at Sep 17, 25, 02:02:02 AM
    • Newbie 10
    • last active 5 hours ago

    My withdraw request is still showing as "requested " and it's only 50 payout. Imagine hitting jackpot here you'll probably die before you get ur money and that is if they decide to pay

  • njanjam
    • Replied by
    • njanjam
    • at Sep 17, 25, 03:59:44 AM
    • Serbia Moderator 2414
    • last active 14 hours ago

    Hi Phuc,

    We understand your frustration. From the screenshot you shared, we can see that the casino asked you to resubmit your withdrawal. Have you already done that? Also, could you confirm if your account has been fully verified?

  • Phuc
    • Replied by
    • Phuc
    • at Sep 18, 25, 12:41:45 AM
    • Newbie 10
    • last active 5 hours ago

    I finally received the trc20 but I will not making deposits here cause only withdraw is trc20 and I have no way to get the money because it requires TRX 

  • njanjam
    • Replied by
    • njanjam
    • at Sep 18, 25, 03:37:59 AM
    • Serbia Moderator 2414
    • last active 14 hours ago

    Hi Phuc,

    Thanks for letting us know. We will mark your complaint #3564 as RESOLVED.

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