Hi there. I made a withdrawal on the above casino on the 23rd May 2020 and quickly realised that it was going to be very difficult to receive my winnings. Live chat were never there to talk to me despit being 'online' and I wasn't getting any responses from my emails.
After a month went by (23/06/2020) I noticed that the withdrawal section had removed koala pays so the only option was bitcoin so I had to change my cash out to bitcoin instead. Ever since this day I have been on live chat every single day and sent emails every day and i am lucky to get 1 email reply every 2 weeks and live chat only speak to me for 1 min to say that my cash out will be paid.
I received an email last week to say it was going to be paid no later that 24/07/2020 and again this didn't happen. Please can someone help me if possible?