RESOLVED: Guts Casino disabled my account not giving me my winnings or letting me play for no reason at all

Last post made 16 days ago by Berks
  • Started by
  • piko
  • Canada Sr.Newbie 25
  • last active 1 day ago

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  • Hello there, well this is an issue with a casino that i signed up for with your site through LCB  and the name of the casino is guts casino in Canada  and they are really giving me a hard time with  me playing on the website, so much that they have disabled me to play on there website and i have winnings in on there website and they will not give it to me, and there has been weird activity, and I keep getting the merry go round for ignorant reasons why I am not able to play, actually there is no real reason , they just decided to block me,please help thank you, thank you  

  • < link removed by moderator Berks>

  • Hello piko,

    Can you please send us your Casino Username via private message, so we can contact Casino Representative in order to help you?

  • Thank you  for your quick reply   here is my user name on there website     [ name removed for privacy reasons by admin Zuga ]

  • Hi piko,

    Thanks for your credentials. We will notify Casino Representative about your concerns, and once we get some feedback we will let you know. Please keep us posted.

  • Good morning Betks, my account has been   aneled,  I thank you so much for your time and  looking into this situation, I am know able to play on there website , thiis  site is amazing  I give you all five stars  for all your work, have a great day 

  • Great news piko! 

    We will mark this case as RESOLVED.

  • piko We are so happy to hear that! Enjoy your further entertainment! wink

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