Been struggling to get a payout from HeapsOWins casino since November. I have had successful withdrawals with them in the past. During the last 2 months I was asked to re-complete KYC, had my withdrawals cancelled, had to resubmit my withdrawals, and was also being given scripted responses to my payment inquiries. I am also owed money from 2 of their sister casinos as well(Sector 777 and A Big Candy Casino).
I am owed $4180 AUD from HeapsOWins, about $15000 AUD from A Big Candy and about $5091 AUD from Sector 777. I did use a bonus, played through the playthrough and my balance was knocked down to the max cash out amount on all 3 casinos.
My resubmitted withdrawals have been pending for about a month on all 3 casinos.