I had a very disturbing experience with Jackbit Casino. After some initial play, Jackbit refused to pay out over $2,000 in winnings and closed my account without valid reason. Context: I joined Jackbit in Sept 2025 (username Builderb9n). At first, I lost money betting on sports, but later I started winning on my basketball bets. The trouble began as soon as I became profitable. Jackbit suddenly limited my betting options – the site would only let me place bets if I combined at least 4 events (“Min. count 4” error), which was very strange and felt like a punishment for winning. Withdrawal Nightmare: When I tried to withdraw my winnings (roughly $2,000), my request was rejected. The support team said I needed to verify my account (KYC), which is fair – so I did everything they asked. I verified my email, submitted ID documents, and even passed their biometric checks. Despite completing all standard verification, my next withdrawal request was denied again with no explanation. Instead, Jackbit support kept asking for more – they made me record two separate verification videos: one holding my ID and a code, and another of me pronouncing my account username on camera. I complied with all their requests promptly. Account Closure: After jumping through all these hoops, I was shocked to receive an email stating my account was closed due to “violation of Terms & Conditions” (sections 8 and 9, they said). They confiscated almost all my balance, leaving just a tiny amount. I was given no clear reason – just a vague claim that I broke some rule. I know for a fact that I followed all the rules: I had only one account, used my real details, no VPN, no bonus abuse or anything fraudulent. It seems like as soon as I tried to cash out my legitimate winnings, the casino looked for an excuse not to pay me. Aftermath: I contacted Jackbit’s support to ask what exactly I did wrong. Unfortunately, they wouldn’t give any specifics – they just repeated that their “decision is final.” Essentially, Jackbit took my money and refused to discuss it further. Conclusion: This behavior is extremely alarming. In my experience, Jackbit does not honor payouts and will accuse players of rule violations without proof once they win big. I have reported this incident to the Curaçao gambling authorities. I feel it’s important to share this so others are aware. Play at Jackbit with caution – if you start winning, you might not get paid at all. Attached is a screenshot of the email Jackbit sent me about the account closure, as evidence. I rarely leave reviews, but I don’t want anyone else to go through what I did. I hope Jackbit will reconsider their actions and pay me what I am owed. If they do, I will update this review. For now, I cannot recommend this casino to anyone.
Disputed amount: 2000$
Casino: All British Casino
Case #: 3709
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