I have been playing at Jackpot Wheel / Jumba Bet for a long time. I have deposited and withdrawn from both.
The last withdrawal from Jackpot Wheel was March 2021.
I recently deposited and I won.
when I went to try and withdraw the system will not allow me to put in my complete Bitcoin wallet address.
i checked with support and they said that the system was having technical issues. To give it a couple hours
I tried again about 2 hrs latter same issue. Check with support and said the same thing technical issues they said gibe it24hours which I ended up doing reluctantly.
This time the representative wanted to know my Bitcoin wallet name. (Which should be irrelevant) I refused to tell him name.
when the issue is the box to type in the Bitcoin wallet address stops or rather prevents about 7 or 8 characters short. Even though the amount I wish to withdraw I can type in the wallet address multiple times.
while I was trying to figure it out I noticed my identity was not verified for some reason now. Even tho I had already done KYC in the past and received my withdrawal from wheel.
I submitted pic a with the hour it was denied. I resubmitted and now it's been almost 24hrs and still hey haven't approved it or denied.
and now all I do is basically get is hung up on repeatedly when trying to check with customer service.
that was at a 1300$ withdrawal while waiting I have won a lot more. So I do think I'm gonna get any support from the casino