CLOSED: [due to the submitter's inactivity]: Jackpota - Slow Payment Issue

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Last post made 10 months ago by JovanaV
Jacobyj
  • Started by
  • Jacobyj
  • United States Newbie 5
  • last active 3 months ago

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  • Jacobyj
    • Started by
    • Jacobyj
    • at Aug 29, 25, 09:43:26 AM
    • United States Newbie 5
    • last active 3 months ago

    They’re dragging my withdraw and locked my account due to me signing in from a “banned state “ when I travel a lot, they’re trying to take my 9000$ payout

    Disputed amount: 9000$

    Casino: Jackpota

    Case #: 3502

    Submitted via LCB complaint form
  • Jacobyj
    • Replied by
    • Jacobyj
    • at Aug 29, 25, 09:44:50 AM
    • United States Newbie 5
    • last active 3 months ago

    My email is ga***

    they're stalling my payment of 9000$ keep locking my account and making me resubmit documents that I've submitted over 3x already

    they contacted me and told me to send a picture of my IP address and a proof of address which was submitted my account is still locked and I still can't access my funds they're moving really shady

  • JovanaV
    • Replied by
    • JovanaV
    • at Sep 01, 25, 02:18:46 AM
    • Serbia Moderator 6406
    • last active 10 hours ago

    Hello Jacobyj,

    We have forwarded your complaint to the casino rep and requested further explanation. Could you please tell us from which state you signed up?

    Thank you.

  • JovanaV
    • Replied by
    • JovanaV
    • at Sep 03, 25, 04:03:22 AM
    • Serbia Moderator 6406
    • last active 10 hours ago

    Hello Jacobyj,

    We’ve sent a reminder to the casino representative as we haven’t heard back from them yet. Has there been any progress on your end in the meantime?

    Thank you for your patience.

  • JovanaV
    • Replied by
    • JovanaV
    • at Sep 09, 25, 06:18:09 AM
    • Serbia Moderator 6406
    • last active 10 hours ago

    Since we haven't heard back from the member, we'll consider Case #3502 CLOSED due to the submitter's inactivity.

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