CLOSED [Due to inactivity of submitter]: Johnnie Kash Kings Vip can't Login and I haven't get my paid

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Last post made 2 years ago by Sydney
RERERE
  • Started by
  • RERERE
  • Australia Sr.Newbie 15
  • last active 2 years ago

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  • I'm also waiting and haven't been able to login in over 24hrs. Can't connect to support and no email response. I'm really concerned I'm owed quite a bit!

  • Did they contact you or did the withdrawal just arrive in your account. I'm really concerned. I've tried to email them and nothing! 

  • I finally win and then THIS, unbelievable. I hope to hear from them soon. I'm new here does this site help to advocate? I see they have done for others.

  • Wow! Is this in the last few days? Last I saw it working was Tuesday morning and never known it to go down for this long. 

  • Hi, I'm also unable to log in. I'm owed a lot of money

  • I am owed 7000 I have usually received my winnings by now

  • Anyone heard anything back from them? I've been trying to login for the past 15-16 hours and it keeps saying under maintenance...

  • Not looking good! Hope we all get our money very soon! I've not heard anything from them at all.

  • I saw a 1800 number online and they said that the system is down due to technical issues. The person said that the system may be back in the next hours. Hopefully it was legit. 

    Hello Moderator,
    Would you have any info as to why they are down?

    1. Worst case you can report the transactions to the casino as fraud or as goods (payout) not received via your internet banking app. The bank will investigate the transactions and will reimburse the reported transactions to you. Even though the transactions probably wont be the same amount as your winnings, atleast you get something back. In saying that, I know this casino has a tendency to take alot more than it likes to give. So you may end up with more than your winnings lol
  • triggerhappy012 wrote:

    I saw a 1800 number online and they said that the system is down due to technical issues. The person said that the system may be back in the next hours. Hopefully it was legit.

    Hello Moderator,
    Would you have any info as to why they are down?

    Hello triggerhappy012,

    No, we don't have any info on why their site is down. We don't have this casino listed on LCB, however, we tried to contact the Casino Representative yesterday, but their emails bounced back.

    Please wait until the maintenance is over, maybe everything is going to be fine. We'll also keep trying to get in touch with them.

  • Hello RERERE, Nickmoz, Katelol19 and Pattyd,

    Please note that we don't have any info on why their site is down. We don't even have this casino listed on LCB, however, we tried to contact the Casino Representative yesterday. Their emails bounced back.

    Please wait until the maintenance is over, maybe everything is going to be fine. We'll also keep trying to get in touch with them.

  • Hi Sydney,

    ive Found this stating that king Johnnie no longer is accepting AU players. Is this legal? And are they still required to pay out our balance?

  • Hello Nickmoz,

    The website where you found that info is not related to us. Have you tried to contact them and ask them about that info?

    Even if they're no longer accepting players from some countries, they need to pay out your balance.

  • Tried searching for that on my end. Search cannot find results.

  • Also I've found all these online gambling rules for Australia saying it's prohibited? 

    is this also true?

  • I read something about the acma planned on shutting down a lot of online casinos. King johnnie was one of them, Although that was back In February.

  • Nickmoz wrote:

    Also I've found all these online gambling rules for Australia saying it's prohibited?

    is this also true?

    Hello Nickmoz, 

    Have you found that info on the official ACMA site?

  • This is what I found on there.

  • Found king Johnnie on a ACMA list of blocked  gambling sites.

    what does this mean for my balance?

  • Hello Pattyd,

    That info is correct. According to Interactive Gambling Amendment Act 2017, ACMA can block all the sites that breach this legislation.

    However, if these casinos were accepting your deposits and allowing you to register and play, they should pay you. 

  • But this was back in Sep .... you think the loss of access should have been more immediate?

    i do have funds there as well. I just dont know what to do

  • But is there a way to actually get to them?

  • triggerhappy012 wrote:

    But is there a way to actually get to them?

    Hello triggerhappy012,

    As we've already explained,  we don't have this casino listed on the LCB forum. We were trying to get in touch with them via emails, however, all our emails bounced back yesterday. We don't have any other way to reach them. We'll keep trying to reach them via emails.

  • Hi Sydney, thanks for your reply. 

    I guess if king johnnie isn't back up by tomorrow, with no reply to emails there won't be much we can do but assume their servers have been shutdown.

    is there any legal online pokies we can use in Australia at all?

  • I tried this number 1-800-823-089

    somebody answered but said they are still trying to address issues. That's all.

  • I have a bad feeling about this

  • Same. Won jackpot the night before and then the next day, I can't access the website. I thought I was the only one.

  • This really hurts. Years I've played with them and now that I had a nice win owing to me, this happens, I'll be taking this further. 

  • any more details on this caisno? I have never heard of them before? hope you all get paid...

  • Seems like anyone submitting a withdrawal after the 3rd Oct aren't getting payments so, so disappointed. Have heavily invested for years and of course crashes now that I'm owed. Please make this right JKK!

  • RERERE wrote:

    Seems like anyone submitting a withdrawal after the 3rd Oct aren't getting payments so, so disappointed.

    wow that sucks , lets hope everyone gets paid.

  • Sure does, me too!

  • I'm owed $35k from sister site jokaroom, really hope I don't lose my money in my account. 

  • Back online now.

  • Jokaroom not working for me 

  • Hopefully, yours will be back soon. JKK went back online around midnight. Good luck, mate.

  • It says my details don't exist now so it's wiped my login ! 

  • Have you received an email? It said if you're login doesn't work, reset your password.

  • That's how I know that I'm not onntheir database any longer. I go to reset my password and it says I don't exist. 

  • Hopefully, their customer support will be able to sort you out

  • They have called me and paying out the money to me, looks like they have sorted it for everyone guys, 

  • That's good. I actually thought that was it. Phew. Congrats to all winners.

  • Now the website is down again?? 

    what's going on?

  • Joel Smith wrote:

    They have called me and paying out the money to me, looks like they have sorted it for everyone guys,

    Did they take your account details over the phone for payment? 

  • Hello RERERE, Nickmoz, Katelol19 and Pattyd,

    Could you please let us know if you received your payments, so we can close this thread?

    Thank you for your cooperation!

  • Since we haven't heard from the players who posted their complaints in this thread, we're now going to close this thread.

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