CLOSED: [Due to inactivity of submitter]: Juicy vegas casino horrible

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Last post made 2 years ago by Berks
Christie Dentrone

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  • Christie Dentrone
    • Started by
    • Christie Dentrone
    • at Aug 08, 23, 06:21:48 PM
    • Newbie 14
    • last active 19 days ago

    Thanks from:

    someone please help . I've had a payout since 7/13 , it's a free and clear payout , I deposited I won and they're playing games so many lies and run around. Please help ! 
  • Berks
    • Replied by
    • Berks
    • at Aug 09, 23, 02:05:08 AM
    • Serbia Mighty Member 4535
    • last active 1 year ago

    Thanks from:

    Hello Christie Dentrone,

    May we know if your account has been verified thus far?

    Is this your first withdrawal with this brand?

  • Christie Dentrone
    • Replied by
    • Christie Dentrone
    • at Aug 09, 23, 02:56:17 AM
    • Newbie 14
    • last active 19 days ago

    Thanks from:

    I am fully verified,  I have gotten 3 payouts in the past from them. All under $2000 , including this one. 

  • Berks
    • Replied by
    • Berks
    • at Aug 09, 23, 02:58:45 AM
    • Serbia Mighty Member 4535
    • last active 1 year ago

    Thanks from:

    Could you please provide us with your Casino Username via private message so we can reach out to Casino Rep in order to help you?

    Thank you in advance.

  • Berks
    • Replied by
    • Berks
    • at Aug 09, 23, 03:13:32 AM
    • Serbia Mighty Member 4535
    • last active 1 year ago

    Thanks from:

    Hello Christie Dentrone,

    We received your account details. Casino Rep will be pinged regarding this matter. Once we hear back we will inform you immediately.

    Keep you posted.

  • Berks
    • Replied by
    • Berks
    • at Aug 11, 23, 07:07:07 AM
    • Serbia Mighty Member 4535
    • last active 1 year ago

    Thanks from:

    Hello Christie Dentrone,

    Casino Rep got back to us and said that that your issue will be sent to the relevant department and when they get some proper information we will let you know.

    Keep you posted for any updates.

    Thank you.

  • Berks
    • Replied by
    • Berks
    • at Aug 14, 23, 07:53:19 AM
    • Serbia Mighty Member 4535
    • last active 1 year ago

    Thanks from:

    Hello Christie Dentrone,

    We have sent a reminder email regarding this issue. Once we hear back we will let you know.

    Keep you posted.

  • Berks
    • Replied by
    • Berks
    • at Aug 17, 23, 08:38:07 AM
    • Serbia Mighty Member 4535
    • last active 1 year ago

    Thanks from:

    Hello Christie Dentrone,

    We are still without any updates regarding this matter. Once we hear back we will let you know. 

    Keep you posted.

    Thank you for your patience.

  • Berks
    • Replied by
    • Berks
    • at Aug 21, 23, 07:46:45 AM
    • Serbia Mighty Member 4535
    • last active 1 year ago

    Thanks from:

    Hello Christie Dentrone,

    We have sent them a reminder once again due to their unresponsiveness. Keep you posted for any updates.

    Thank you.

  • Berks
    • Replied by
    • Berks
    • at Aug 27, 23, 08:18:43 AM
    • Serbia Mighty Member 4535
    • last active 1 year ago

    Thanks from:

    Hello Christie Dentrone,

    Unfortunately we are forced to close this complaint due to Casino Unresponsiveness. Once we hear back we will reopen this case.

    Thank you for your understanding.

  • tough_nut
    • Replied by
    • tough_nut
    • at Aug 31, 23, 03:05:48 AM
    • Moderator 4031
    • last active 2 days ago

    Thanks from:

    Hello Christie Dentrone,

    We have finally received a response from the casino representative. They have informed us that you reached out to them due to a missing payment in your account. The representative is currently awaiting proof of payment from their finance department.

    Once they obtain it, they will reach out to us, and we will promptly update you.

  • Berks
    • Replied by
    • Berks
    • at Sep 05, 23, 04:15:47 AM
    • Serbia Mighty Member 4535
    • last active 1 year ago

    Thanks from:

    Hello Christie Dentrone,

    Do you have some update regarding this matter? Did you send them all the proofs that they requires?

     

  • Berks
    • Replied by
    • Berks
    • at Sep 11, 23, 07:10:33 AM
    • Serbia Mighty Member 4535
    • last active 1 year ago

    Hello Christie Dentrone,

    We will be closing this complaint due to inactivity of submitter.

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