RESOLVED: Kats casino

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Last post made 3 months ago by tough_nut
wrfischer
  • Started by
  • wrfischer
  • United States Newbie 3
  • last active 3 months ago

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  • wrfischer
    • Started by
    • wrfischer
    • at May 22, 24, 08:15:23 AM
    • United States Newbie 3
    • last active 3 months ago

    My  fully approved withdrawal of $330 #532540) has been pending since 3/2/24.  Whenever I ask them about it I get an email that says I should wait 24 to 36 hours for a response.  The same email every time. My player name there is wrfischerjr

  • tough_nut
    • Replied by
    • tough_nut
    • at May 22, 24, 08:27:05 AM
    • Moderator 2836
    • online

    Hello wrfischer,

    Thank you for providing us with your username, we'll contact the casino rep to check your account and provide us with additional information.

  • kats_nfcaffiliates
    • Replied by
    • kats_nfcaffiliates
    • at May 26, 24, 11:53:22 AM
    • United States Casino Rep 37
    • last active 18 hours ago

    Hello,

    We apologize for the inconvenience.
    Please rest assured, the withdrawal will be completed in the next 3-5 working days.

    Regards,
    Kats Casino

  • tough_nut
    • Replied by
    • tough_nut
    • at May 27, 24, 04:13:12 AM
    • Moderator 2836
    • online

    Hello wrfischer,

    Please notify us once your withdrawal is completed so we can mark this complaint resolved. 

  • wrfischer
    • Replied by
    • wrfischer
    • at May 28, 24, 09:12:42 AM
    • United States Newbie 3
    • last active 3 months ago

    Thanks for this post from:

    lcb did the trick. Kats paid me.

     

  • kats_nfcaffiliates
    • Replied by
    • kats_nfcaffiliates
    • at May 28, 24, 12:28:41 PM
    • United States Casino Rep 37
    • last active 18 hours ago

    Hello,

     

    We're glad that the funds have been transferred to you.

    For the inconvenience caused to you,we'd like to offer you a free bonus.

    Please connect with us.

  • tough_nut
    • Replied by
    • tough_nut
    • at May 28, 24, 01:04:01 PM
    • Moderator 2836
    • online

    Thank you for updating us wrfischer. Enjoy your winnings!

    We consider your complaint RESOLVED.

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