RESOLVED: Lion Slots account closed (after deposits and withdrawals)

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Last post made 1 year ago by Berks
LambertGamble

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  • Hi , the casino closed my account, after the deposit and withdrawal of funds (successful),
    it continues to send email promotions but does not allow me enter into account, this is weird


     

  • Hello LambertGamble,

    Can you please send us your Casino username via private message, so that we can contact Casino representative about your concern.

     

  • Hi LambertGamble,

    Thanks for sharing your login details.

    We will ping Casino representative, so when we get some update we will let you know. Please keep us posted.

  • Hi LambertGamble,

    We are still waiting for the response from the Casino. Keep posted.

  • Hi LambertGamble,

    This what we've got from the Casino Representative:
     

    "Hi LambertGamble,
     

    We regret to inform you that our software provider had notified us of negative activity relating to your online gaming profile. In good faith, Lion Slots casino honoured your withdrawal which was subsequently paid out to you.
     

    We do reserve the right to close your account and based on the information provided to us by our software provider, we unfortunately have taken the decision to do this. Thank you for your understanding in this matter and we wish you all the best in your future endeavors."
     

    Best regards,

    Lion Slots Casino 


     

  • Hi LambertGamble,

    As you have been updated regarding your withdrawal, we will consider this case as resolved. 

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