RESOLVED: Lucky Owl Club Casino - Slow Payment Issue

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Last post made 23 days ago by Cookie17

Started by
Avorb05
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Started by

Avorb05

at Sep 13, 26, 06:44:37 PM

Newbie 3

last active 5 days ago
Have verified all kyc docs.. requested withdrawal over a week ago. I either get a response asking for my BTC address, that I have provided several times, or I do not get any response at all.. When they do respond, it’s the same message… what’s your BTC address and payment will be sent in 24 hours.. it’s been a week

Disputed amount: 127$

Casino: Lucky Owl Club Casino

Case #: 4691

Submitted via LCB complaint form
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Replied by

Cookie17

at Sep 14, 26, 04:49:00 AM

Super Hero 1549

last active 12 days ago
Hello Avorb05,

Welcome to LCB, and thank you for reaching out to us regarding this matter!

Please note that we will contact the casino representative to inquire about your withdrawal request.

Rest assured, we will get back to you as soon as we have an update.

Thank you for your patience!
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Replied by

Avorb05

at Sep 14, 26, 12:11:36 PM

Newbie 3

last active 5 days ago
Thank you. I will let you know if I hear anything on my end
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Replied by

Cookie17

at Sep 16, 26, 09:34:28 AM

Super Hero 1549

last active 12 days ago
Hello Avorb05,

We are still awaiting an update from the casino representative and have sent a follow-up request.

We kindly ask that you keep an eye on this thread and inform us if you hear anything from the casino in the meantime.

Thank you for your patience and cooperation.
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Replied by

Avorb05

at Sep 16, 26, 12:55:38 PM

Newbie 3

last active 5 days ago
Thanks, I have heard from them twice since my complaint.. same story.. what's your BTC address and funds will be sent in 24 hours... they never come
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Replied by

Cookie17

at Sep 18, 26, 07:10:47 AM

Super Hero 1549

last active 12 days ago
Hello Avorb05,

We have received an update from the casino that the cashout has been reversed. We will now close case #4691 and mark it as resolved.
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