RESOLVED: Mad money casino Problem withdrawing funds

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Last post made 1 month ago by KingNemo
ovaaal
  • Started by
  • ovaaal
  • Belarus Jr. Member 77
  • last active 4 days ago

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  • Hello. In madmoneycasino.com, several deposits were made through the skrill. Then, on August 2, I made the withdrawal request 300 eur to Skrill. Uploaded documents for verification, my account was verified. In the rules they say that the withdrawal of up to 1000 usd is carried out 3-5 working days. But so far, I haven't received the money. In the chat they tell me to write to the email, but they do not answer me to the email.

  • Hello ovaaal

    Please inform us of your Mad Money Casino username via private message so that we can escalate your withdrawal issues. Thanks!

    Rated:

    3.9/ 5

  • Hello ovaaal

    We received your details via private message and have contacted Casino Representative. Keep posted on this forum thread for a response. 

  • Hello ovaaal

    We received a response from Casino Representative and this is what they said: 

    "We apologize for the inconvenience this may have caused you with the slight delay in payment for your withdrawal. Due to switching over our banking due to the current conflicts and needed to re-enter a new agreement with Skrill to be able to process withdrawals successfully. This has now been completed and the player has been paid his winnings via Skrill."

    Could you please confirm that you have received your funds so that we can mark this case as RESOLVED. 

    Looking forward to hearing back from you. wink

  • Yes, I got the money, thank you. Let's see how this casino will continue with the withdrawal of funds 

  • Hi ovaaal

    Thanks so much for letting us know. Glad you got your funds.. money

    We will mark this case as officially RESOLVED. 

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