RESOLVED: Mega.Bet - No Payment Issue

I would like to submit a complaint against Mega.bet regarding an unfair account closure and confiscation of my funds. I confirm that I played on Mega.bet honestly and in good faith. I don't have multiply accounts, but they blocked me because of VPN. I am located in Russia and it is allowed to register there for Russians. But my internet provider blocks their website and i asked at support and MADE a SCREENSHOT if i can play from Russia, they allowed it to me. All bets were placed manually using my own funds. I even had 1 completed withdrawal without any questions... But on 2nd January 2026, I requested 2 withdrawals of 75 TON and 88 TON(crypto), also i had about 150-160 TON at my balance also. Shortly after submitting the withdrawal request, my account was blocked and later permanently terminated. My deposits were accepted and betting activity was allowed without issues. Action was taken only after I requested a withdrawal, which raises serious concerns about unfair and non-transparent practices. I contacted Mega.bet support and asked for clarification, but they said that they closed account for VPN usage and i will get nothing. I believe this is an unjustified confiscation of legitimate funds based solely on suspicion and vague terms. I respectfully request Trustpilot’s assistance in reviewing this case and helping reach a fair resolution. Disputed amount: about 300 ton or 450€ I am a crypto and betting influencer with 37k followers, i just want to get my money back!

Disputed amount: 450€

Casino: Mega.Bet

Case #: 3874

Hello Semen Lysenko,

Welcome to LCB!

Thank you for sharing the details of your experience, and we’re sorry to hear about the situation you’re facing.

We have contacted the casino representative to request additional clarification. 

In the meantime, we kindly ask you to keep an eye on this thread for further updates. Please also let us know if you receive any new information or communication from the casino on your side.

Thank you for your patience and cooperation.

Hello Semen Lysenko,

We’ve sent a reminder to the casino representative as we haven’t heard back from them yet. Has there been any progress on your end in the meantime?

Thank you for your patience.

no progress:(

Hello Semen Lysenko,

The casino representative has provided supporting evidence, which we have reviewed internally. Based on this review, the evidence confirms the casino’s claims that there was indeed a breach of their Terms and Conditions.

Given this, unfortunately, there is nothing further that can be done regarding this case. We will proceed with closing Case #3874 and consider it resolved from our side.

Thank you for your understanding.

yes, but it looks unfair, that they let me play several days and one withdrawal and after, when i won some money, they blocked my account and cancelled my 2nd and 3rd withdrawal... It Looks like a scam, 1 time i see that vpn can be prohibited, they better stop registering Russian citizens, not to steal their money! Now I also read many bad reviews that hey just scam players, i think they have to withdraw my money and after that they can close account, for example, but thiefs just don't care about their reputation