UNRESOLVED: luckywins - money theft

good afternoon dear forum casino luckywins (https://www.luckywins.io)does not withdraw money I made a deposit to withdraw money from bitcoincash but when withdrawing money, I ran into a problem there is no bitcoincash in the withdrawal menu they write withdraw to the bank account but I'm from Belarus we turned off swift they themselves wrote to me to make a deposit with cryptocurrency and now they write that they will withdraw only to a bank account This is a fraud and stealing money​​​​​​​ please blacklist this casino​​​​​​​

Hello fryktella88,

Please be advised that Lucky Wins Casino is not listed on our website. However, we can reach out and try to assist you with your problem. Could you please let us know your Lucky Wins Casino Username via private message. Thanks. 

fryktella77@mail.ru

USER NAME

Hi fryktella88, 

Thanks, we have contacted the LuckyWins Casino. Keep you posted on this forum thread if we get a response. 

Hello, i would like to inform you guys on some information about the casino above (luckywins.io). its not a real casino, i'm sorry @fryktella88, but your money is most likely gone. the casino uses fake games, fake adresses, and even the website is registerd anonymously through a godaddy variant. the licenses are not real. if you do not believe me, read some online reviews about this casino. i'm really sorry that i'm the one that has to tell you this, but i would like to warn you and other people about this fraudulant casino. best of luck!

Hello alexandersupertramp, 

Thanks for sharing this information with us, doesn't sound good at all for the user fryktella88 making this complaint as we haven't received a response yet from LuckyWins Casino Rep. All we can do is hope for the best! Fingers crossed we get a response soon!

they wrote to me for sanctions against my country they can't withdraw my money to bitcoin ,just think about these words this is nonsense,send them an email again If they don't answer, blacklist the casino.and we need to make sure that the players all know that this casino does not pay money

Hello fryktella88, 

We have reached out via email. Keep you posted on this forum thread if we get a response. 

Since we haven't received a response from Casino Representative we will mark this case as UNRESOLVED.