CLOSED: [Due to inactivity of submitter]: MrOCasino continued issues

Last post made 18 days ago by Complaints Moderator
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  • United States Newbie 8
  • last active 18 days ago

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  • MROCASINO APPEARS RIGGED This late form says they don't have issues coming from there end yet I can play a single game without it closing out and interfering with any attempt trying to win. They refused to give me a refund despite the tons of video screen recording proof as evidence did nothing to do the right thing 

  • Hello C3SARIIO,

    Could you please provide more details as we didn't understand you well?

    Are you claiming that the games don't work or that you lost winnings that you were eligible to withdraw? 

    We appreciate your explanation in advance.

  • Since day one that I redeemed their bonus close the site has continued to close out "randomly" or right before your going to make a decent winning. Which to me doesn't demonstrate fair opportunities to their players. I have emailed about the issues and they reassured me the issue has been fixed yet months later I'm continuing to have the same issues. I asked for them to do the right thing and refund the money since they couldn't do the right thing nor provide the fair gaming promise they declined

  • Hello C3SARIIO,

    Thanks for your answer!

    Can you please send us your casino username/ID via private message so we can inquire about your case with a casino representative.


  • Hello C3SARIIO,

    Can you please send us your casino username/ID via private message so we can inquire about your case with a casino representative.

  • Hello C3SARIIO,

    We will close this complaint due to inactivity from the submitter.


  • MrOCasino is such a hypocritical, petty and unfair. Usually when you exceed certain bonus redemption it tells you your not eligible and declines you to redeem. It FALSE advertises in their constant emails about being eligible for bonus codes. They also state they have endless 50 spins after making a deposit of just $10 as the minimum. After taking advantage of the advertised perks they will label the redemption as bonus abuse. First of all don't advertise perks that are bullshit and to top it off punish your players for using the bonus codes they are emailed about and don't make promos if your not gonna commit to. It's bullshit petty and wrong I'm disgusted by this casino 

  • This is what they advertise but will punish you once you actually win and they have to pay you out as a punishment for using perks they claim is a deposit perk smh 

  • Hello C3SARIIO,

    We have closed this case, as you did not send us your casino credentials.

    If you are simply sharing your thoughts on their terms and conditions, please post in the forum's General Discussion topic rather than in the complaint section.

    Thanks for your understanding.

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