UNRESOLVED: New FunClub casino comlaint

Blue1965,new fun club casino,no response 

New fun club and won't reply live chat or by phone,I won 965 dollars there..

Please help me..

I don't know yet, but I'm going to try it.

Hello Blue65,

Could you please clarify what the exact issue is? Has your withdrawal been approved, or are you still waiting for it to be processed? Any additional details would really help us understand the situation better and assist you accordingly:

- Is this your first withdrawal at New Fun Club Casino?

- Is your account verified?

- Did you use any bonus when playing?

- Have you received any previous responses from the casino regarding your withdrawal?

Thank you for your cooperation.

I don't know anything..I can't reach them via chat or phone..I won 965 dollars..I don't know what else to say, I won it a week ago.not one single word, can you please email me..I have a lot of trouble with your format here, thanks,Blue1965

Are they still active even? my live chat is still the same..all my last messages are still on there..

I haven't heard anything from them..no I haven't withdrawn since they were the old fun club,yes it was a bonus,which I met the playthrough with flying colors 

I was verified there before.. not sure now.. but like I said,it's like a ghost town there, nobody on live chat or they are ignoring me 

I texted Alex and Alvin..V.I.P. managers..no response from them either.. Jesus 

Please email me please if you know if they are even in operation still!I'm worried 

I'm very much counting on these winnings,I thank you much,I'm sure you are busy but could you hasten reaching out to me please sir, thanks Kevin Ferrier 

I was verified before.. I haven't withdrawn since they were the old fun club casino,yes it was a bonus,I met the playthrough,I'm worried if they are still even operating? can you email me speedily, let me know anything please,thank you very much for your efforts, Kevin Ferrier 

Please email if you find out if they are even still operating,or if you find out anything, speedily please,I really thank you and appreciate you very much, Kevin Ferrier 

Please respond speedily.. only if just to tell me you are looking into it..it makes it much worse when it's empty here as well..I'm sorry.. thanks again 

Are you there please?

Did I do something wrong please?

Thanks anyway.. sorry to trouble you 

Hi, Blue1965 , please respond promptly.. via email or here..I want my winnings of course, but if you can please tell me if the fun club casino is even still operating.. thanks very much, Kevin Ferrier 

Help please thanks 

What is going on!?

Hello Blue65,

We’ve received information that, unfortunately, New Fun Club Casino is closed.

We’ve reached out to the casino representative to request more details and to ask what will happen with all pending player withdrawals, including yours. However, we haven’t received a response yet.

We’ll continue following up, and as soon as we receive any updates, we’ll let you know.

Thank you for your patience.

Hello Blue65,

We’ve followed up with the casino representative since we still haven’t received a response regarding the situation. We’ll update you as soon as we hear back from them. Any news from your side?

Thank you for your patience.

Thanks very much!I was afraid of that.. darn 

No . unfortunately..

Hello Blue65,

We have not received any additional information regarding Kats and New Fun Club casinos, except that they remain closed. Given the circumstances, unfortunately we are unable to assist further with complaints related to these two casinos. Please keep us updated if there’s any progress on your side and your withdrawal gets processed.

We will mark this complaint as unresolved.

Thank you for your understanding.

Greetings, thanks for your efforts so far please,new fun club casino is up and running again.. they messaged me to tell me even! but they won't communicate with me via live chat..

I like their casino even,I just want my 995.00 or 965.00 dollars that I won fair and square there only.. please help,I really need it, thanks Blue1965

Dear Blue65,

According to our information, New Fun Club Casino has been closed, and we do not have direct contact with them.
Could you please send us a screenshot of the message you received from them via private message?

Thank you.

I don't know how to send you the screenshot? but the new fun club is operating again! please help me recover my 995.00 winnings please, thank you Kevin Ferrier 

Dear Blue65,

Please check your private messages. We’ve sent you instructions on how to upload the screenshots.

Thank you!