I am trying to verify my account for a month already. I had a win at the Casinojoy, I won 932 EUR. Unfortunately the casino keeps telling me something like - we are checking with the financial department, but why so long… I just don't get it, I was playing here one time and had a win, what is the problem here???? Thing is that the casino does not ask me for any docs, they just ignore me giving no reasonable answer….
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