RESOLVED: Osombet - No Payment Issue

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Last post made 3 months ago by JovanaV
Mono9099
  • Started by
  • Mono9099
  • India Newbie 1
  • last active 3 months ago

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  • Mono9099
    • Started by
    • Mono9099
    • at Mar 01, 26, 01:47:37 AM
    • India Newbie 1
    • last active 3 months ago

    I have deposit n winning the amount n verified my account still I can't withdraw my balance saying u required to wager 0.000349 bnb but I played more than this 100x times not solving saying same thing again n again

    Disputed amount: 141$

    Casino: Osombet

    Case #: 4022

    Submitted via LCB complaint form
  • JovanaV
    • Replied by
    • JovanaV
    • at Mar 02, 26, 03:46:21 AM
    • Serbia Moderator 6384
    • last active 1 day ago

    Hello Mono9099,

    First of all, welcome to LCB!

    If you have any proof showing that you have fulfilled the wagering requirement, please send us a screenshot confirming this. This will help us review your case more effectively.

    We will also contact the casino representative to request further details regarding your case.

    Thank you.

  • JovanaV
    • Replied by
    • JovanaV
    • at Mar 02, 26, 06:18:02 AM
    • Serbia Moderator 6384
    • last active 1 day ago

    Hello Mono9099,

    We have received a response from the casino representative stating that there was a technical issue on their side, which has now been resolved. They have confirmed that you should now receive your withdrawal, along with a small compensation as a gesture of apology.

    Could you please confirm once you have received the funds?

    Thank you.

  • JovanaV
    • Replied by
    • JovanaV
    • at Mar 04, 26, 06:16:59 AM
    • Serbia Moderator 6384
    • last active 1 day ago

    Since it's been 48 hours and we haven't heard back from the member, yet we have the response from the casino, we will mark Case #4022 as resolved.

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