CLOSED: [due to the submitter's inactivity]: Parimatch Casino - Account Issue

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Last post made 1 month ago by Cookie17
Ravi Chauhan

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  • Ravi Chauhan
    • Started by
    • Ravi Chauhan
    • at Jul 10, 26, 10:33:04 PM
    • Newbie 3
    • last active 1 month ago

    Parimatch has blocked my ac without any justification please help me to get my money back it's a huge amount of 5100 us dollers

    Disputed amount: 5100$

    Casino: Parimatch Casino

    Case #: 4473

    Submitted via LCB complaint form
  • Ravi Chauhan
    • Replied by
    • Ravi Chauhan
    • at Jul 10, 26, 10:54:17 PM
    • Newbie 3
    • last active 1 month ago

    Sir if you require any other information please let me know 

  • Cookie17
    • Replied by
    • Cookie17
    • at Jul 13, 26, 06:13:22 AM
    • Serbia Moderator 1098
    • online

    Hello Ravi Chauhan,

    Welcome to LCB, and thank you for sharing your experience with our members.

    We're sorry to hear about the inconveniences you've encountered with your account. To help us better understand your case, we'd appreciate it if you could provide some additional information.

    Could you please let us know:

    • When was your account blocked?
    • Did the casino provide any reason for blocking your account? If so, could you share the exact message or email you received?
    • Was your account fully verified (KYC), or were you asked to submit any additional verification documents?
    • Is the disputed amount of $5,100 made up of deposited funds, winnings, or a combination of both?
    • Had you submitted a withdrawal request before your account was blocked? If yes, what was the status of that withdrawal?
    • Have you contacted the casino's support team regarding this issue? If so, what response did you receive?
    • If available, please attach screenshots of the account closure notification, your account balance, any pending withdrawals, and your correspondence with the casino.

    This information will help us gain a clearer understanding of the circumstances surrounding your complaint and allow us to assess how we may be able to assist you further.

  • Cookie17
    • Replied by
    • Cookie17
    • at Jul 15, 26, 06:37:39 AM
    • Serbia Moderator 1098
    • online

    Hello Ravi Chauhan,

    Have you had a chance to check our reply above? 

    Please let us know if you need additional assistance. 

    Thank you!

  • Cookie17
    • Replied by
    • Cookie17
    • at Jul 17, 26, 07:18:28 AM
    • Serbia Moderator 1098
    • online

    Hello Ravi Chauhan,

    Since it's been more than 48 hours and we haven't heard back from the member, we will mark case #4473 as CLOSED due to the submitter's inactivity.

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