CLOSED: [due to the submitter's inactivity]: Paripesa - Deposit Issue

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Last post made 2 months ago by njanjam
Martin Luppo

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  • Martin Luppo
    • Started by
    • Martin Luppo
    • at Mar 27, 26, 10:06:52 AM
    • Newbie 2
    • last active 1 month ago

    On 3/20 I made a deposit of 100,000 Argentine pesos to the Paripesa website using the method they provide me(transaction number B32FAJ7NXT71RH95S), which I attach in the following images. When I click confirm payment and close the window, confident that they just need to credit it, the deposit never arrives. I have been talking to support for 7 days and all I get are evasions, that the payment did not reach them, that I should speak with my bank for a refund (even though my bank confirmed that they cannot recover the money because it was moved). I deposited it in good faith; if their payment gateway doesn't work, as a consumer that is not my problem, so I request that the refund be credited to my Mercado Pago account.Please communicate by email, I have everything you need but the page only lets me upload 1

    Disputed amount: 100000$

    Casino: Paripesa

    Case #: 4098

    Paripesa

    2.5/ 5

    Submitted via LCB complaint form
  • JovanaV
    • Replied by
    • JovanaV
    • at Mar 27, 26, 10:09:10 AM
    • Serbia Moderator 6384
    • last active 1 day ago

    Hello Martin Luppo,

    We've received your complaint and notified the casino rep about it. We will update you as soon as we receive their response.

    In the meantime, please provide any relevant screenshots via private message.

    Thank you.

  • JovanaV
    • Replied by
    • JovanaV
    • at Mar 30, 26, 04:34:04 AM
    • Serbia Moderator 6384
    • last active 1 day ago

    Hello Martin Luppo,

    Could you please confirm whether you’ve seen our response and if you still require any assistance?

    Thank you.

  • njanjam
    • Replied by
    • njanjam
    • at Apr 01, 26, 10:49:52 AM
    • Serbia Moderator 3501
    • last active 1 day ago

    Hello Martin Luppo,

    Since we haven't heard back from you, we will consider your case #4098 CLOSED due to the submitter's inactivity. 

    However, if you still need our assistance, please let us know via personal message, and we will reopen the case.

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