CLOSED: [due to the submitter's inactivity]: Sunrise Slots Payouts

In this digital time we now live in. With bitcoin wallets and ways to send money instantly right from your own bank acct . You would think it not a big deal to send winnings to your customers in digital ways we all know about today . But apparently this means nothing to Sunrise slot casino and her few sister's like lucky legends.  I made my deposit with them along with a bonus that was no waging rules . Well apparently they have a rule that if your bank doesn't have a swift code then you can not be paid your winnings. I won 1800. Right off the bat and needed this money really bad . . I was sooo excited.  Now I can buy Christmas and fix my truck.  I'm disabled and on a fixed income.  So naturally I was very happy until upon sending in my documents to prove my identity and way I made a deposit. Then I'm told the only way I can receive my winnings is through a wire transfer only . Nevermind thier other ways offered like through bitcoin or mailed check . It has to go through a wire as per how I made my deposit.  IE my debit card . I have sent to them all verifiable documents and still , they will not give me my winnings.  My bank doesn't except wires and so they have no Swiss codes . Nothing I can do what so ever . . This is so unfair.  . . I think it's their way of getting out of paying because after all it was my responsibility to understand they are still operating in the old school ways . At least , that was their excuse.  Can I get some helpful ideas? Anyone?

Hello Trsbarger31,

First of all, welcome to LCB! 

Sorry to hear you're facing this kind of issue. If you would like us to contact the casino rep regarding this matter, please send your casino username via private message.

Thank you.

Hello Trsbarger31,

We're still waiting on your casino username/ID, if you would like us to contact the casino representative and inquire about this matter please send it via private message. 

Thank you.

Hello Trsbarger31,

Since we never received your username we'll close this complaint due to the submitter's inactivity.