UNRESOLVED: PH Casino Withdrawal Issue

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Last post made 2 years ago by Tania
ryosyou
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  • ryosyou
  • Japan Sr.Newbie 22
  • last active 1 day ago

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  • Hello, I have been waiting for my withdrawal for 5 months.

    There are $4000 in total by bitcoin.

    I requested to customer support many times, but he says irresponsible things.

    He said "You will be paid in the third week of August". But I have not received.

    And finally he hasn’t replied to my contacts untill late August.

    Would you mind helping me?

  • Hi ryosyou, 

    please private message me your casino username so that we ask The Casino Rep to assist with the issue you are having at PH casino. 

  • Thanks for sending your account details, the casino rep has been notified.
    Keep an eye on this thread for the updates. 

  • Thanks.

    I'll wait for your report.

  • My contact is being ignored.
    When I hid my origin as I contacted by another e-mail account on a trial basis, they responded immediately.
    They are avoiding me.

  • Hi ryosyou, 

    We've already sent your account info and the casino rep confirmed that they are looking into your case.

    You need to allow some time for them to respond. As soon as we hear from them, this thread will be updated. 

  • No problem to be waiting. But the fact that my e-mail is be ignored disappoints me.

  • Do you have any updates?

    Because they tell lies without scruple,I can't trust.

  • @ryosyou - We'll send a reminder email to the Casino Rep. We'll let you know as soon as we get any update. 

  • @ryosyou - The casino rep advised that they are looking into your case. Keep you posted. 

  • I can't trust them.But it's a little pleasing that they replied.

    Thanks.I'll wait for next update.

  • I think like this.

    It's a lie that they are investigating. And they are reluctant to pay or short of funds.

    Always full of excuses.

  • Hi ryosyou, 

    We've emailed them again. As soon as we receive additional info, this thread will be updated. 

  • I'm sorry for troubling you, Tania.

  • This casino keeps having problems and keeps having the same problems for a long long time ... 

    People should read LCB more carefully and never waste a penny on this casino

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