CLOSED: [due to the submitter's inactivity]: pitbet.io - No Payment Issue

Deposited i think 20 or so via a freecash.com offer requirement, played well over playthru. rejected redeem for months, no real support, eventually month later (after harassing support chat daily and being shrugged off) was told i was given 1sc as a promotional level bonus or smth? I never played since that 1$ was forced onto my account, didnt want it just wanted to cashout, played thru around 200 or so and got balance up to 1k. Rejection after recjection. Was awhile ago but ill attach screenshots etc i sent to other website to attempt to mediate for me. To no avail :( - Not expecting anything to happen other than to hopefully warn others to avoid similar

Disputed amount: 400$

Casino: pitbet.io

Case #: 3802

Hello Christopher Halsey,

And welcome to our forum!

Thank you for sharing your experience with the LCB community, and we’re sorry to hear about the issues you encountered.

Please note that since this offer was claimed through a third-party website and not directly from the casino itself, there is unfortunately very limited action we can take from our side regarding the promotion.

Additionally, as you mentioned, even though you did not intend to use the $1 SC promotional credit, it was ultimately played. Once promotional funds are used, the related promotion terms and conditions apply, which is likely why the casino later rejected the winnings.

Please also note that this casino is not listed on LCB, so we do not have confirmation of its legitimacy. From what we can see, the casino does not appear to hold a valid license.

If you wish, we can still try to reach out to the casino to request further clarification. In that case, it would be helpful if you could provide any relevant screenshots you have.

However, given the overall circumstances and the fact that this happened, as you said, a while ago, there may be very limited options available to pursue this case further.

Hello Christopher Halsey,

If you would like us to reach out to the casino on your behalf regarding your case, please let us know.

Since we haven't heard back from the member, we will close Case #3802 due to the submitter's inactivity.