PokerStarsCasino Trying to Steal my Money

Last post made 7 days ago by Sydney
  • Started by
  • Pilip
  • Ukraine Newbie 3
  • last active 8 days ago

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  • I managed to win some money from PokerStarsCasino, they started additional verification with huge amount of docs. I provided all docs they requested, and now they have been silent for two weeks ignoring my emails. 

    I contacted the Betting Adjudication Service (IBAS) who are supposed to regulate PokerStarsCasino's activities, but they seem to have no power over those frauds. 

    I would appreciate any help from the forum. Make sure to avoid that Casino.

  • Hello Pilip,

    Could you please private message me your casino username, so we can get in touch with the Casino Representative.

  • Somehow missed the reply here. Sent you the username in a private message.

  • Hello Pilip,

    Thank you for providing us with your casino username. We've sent an email to the Casino Representative. As soon as we receive a reply, we'll let you know.

  • Hello Pilip,

    Have you heard anything from the casino? We still haven't received a reply from them. 

  • This the way the work(

    I finally got contacted a couple of days ago. Turns out they are closing my account (for no reason!) - probably because I am a winning player. I provided my debit card numbers for withdrawing my money, however they keep insisting on Skrill and Neteller which I don't have and which have a 5% commission on withdrawals.

  • Hello Pilip,

    Thanks for the update!

    Unfortunately, there's not much that we can do here, since they're not replying to our emails. We'll try to send them a reminder email again, but we doubt they'll get back to us.

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