RESOLVED: Posh Casino Payouts

Posh Casino has owed me money for over a month and they continue to state the issue is being escalated with their financial department and the payment is out of their hands with their processing agency.   When asked how both things can be true it's hard to get a satisfactory response.  I also inquired as to how this "processing agency" has no timeline for payment when that would be a normal contractual arrangement.  The payments have been approved but no timeframe for payment given. It is broken into three payments due to their weekly limits.  I speak to live support daily and receive conflicting information each time with the promise to escalate the issue.  I've asked them to define the word "escalate" because we are obviously operating out of different definitions since this obviously has not been prioritized nor sped up the process one bit.  I'd appreciate some advocacy.   User name: Zu***

Hello Nqchorley,

Thank you for providing your casino username. We will now contact the casino rep to check your account. Keep you posted on this thread.

I was in your same boat back in may, but i promise they actually do pay out. Took me about 7 weeks to get paid. If you look in the complaints bout posh you will see my post offering some insight. Mine was 200usd on the no deposit VIP chip 

Greetings all,

I had a look and all of the requested withdrawals have now been approved for payment, the first of those ($2500) went out yesterday I see via Bitcoin and has been confirmed delivered in Blockchain Explorer. The following payments should follow organically however keep me posted here, I'm happy to give things a nudge for you if they start to lag Nqchorley.

Best wishes,

Nick and Posh Casino

Hey all,

I just spoke with the payouts department and they mentioned to be sure to confirm or update your Bitcoin address every week Nqchorley as this can potentially cause delays if they are unsure if the address is still valid!

Best wishes,

Nick and Posh Casino

They did finally pay - thank you for your help. 

Great news, Nqchorley! You're most welcome. 

We will now mark this case as resolved.