UNRESOLVED: Prosper casino withdraw funds

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Last post made 9 months ago by Berks
Alexey  Kornev

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  • Здравствуйте! Зарегистрировался в казино prosper 24 мая,в среду. Получил 5 долларов для нового игрока. Отыграл вагер,он там маленький,поставил на снятие(криптовалютой) 50 долларов. Сегодня уже 31 мая,вторник. Средства так и не сняты! Писал им сообщения,не поступило ни одного ответа от них. На снятие у них в правилах 72 часа,время вышло уже давно.Помогите пожалуйста в решении этой ситуации.

    Translation: 

    Hello! I registered at the prosper casino on May 24, on Wednesday. Got $5 for a new player. I played the wager, it is small there, I bet 50 dollars for withdrawal (cryptocurrency). Today is May 31, Tuesday. Funds have not been withdrawn! Wrote them a message, got no response from them. They have 72 hours in the rules for withdrawal, the time has come a long time ago. Please help in resolving this situation.

  • Howl is another person who is not withdrawn by the Prosper casino (they themselves violate their own rules, they say 72 hours, but in fact, they do not answer for weeks. And they also accuse people of a multi account (
  • Hello Alexey Kornev,

    In order for your withdrawal to be processed, you must first verify your account details.

    All documents must be clearly visible and must match the information on the account.  

    • A copy of Government Issued Photo ID (in some cases front and back depending on the doc)
    • A selfie of themselves holding the ID doc
    • A bank statement/Utility Bill


    Hope this helps!

  • Извините,я не плачу коммуналку. Могу вам прислать "форму9" это подтверждение прописки.

    Translation: "Sorry, I don't pay utility bills. I can send you "form9" is a confirmation of registration."

  • В проспере я просто А**** К**** ,почта: ga*********

    Translation: "In prosper, I'm just A**** K***, mail: ga********"

    Personal details removed due to privacy reasons.

  • did you manage to withdraw?

  • Нет. Уже восьмой день жду!

  • Вот,только что деньги пришли от prosper.

  • Hello Alexey Kornev,

    We have to inform you that in addition to the fact that we do not have Prosper Casino on our list, and  the only contact that exists on their site is not valid and is not in operation. Knowing all this, unfortunately we are not in a position to help you because we cannot in any way get in touch with them or get feedback.

    Due to all the above information, we do not recommend this Casino as an option to play.

    Thank you for your understanding.

    We will be closing this complaint and mark it as Unresolved.

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