RESOLVED: Pure Casino pending

Last post made 1 month ago by Berks
  • Started by
  • Erlingsson
  • Iceland Newbie 4
  • last active 1 month ago

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  • hello, I had a withdrawal at the casino exactly a month ago ,documents were sent a little earlier,
    but the payment is still pending today. Appreciate for any assist there

  • Hello Erlingsson,

    It is important to note that Pure Casino received a warning from LCB due to poor support, they have no interest in cooperating with the LCB to resolve complaints in a timely manner. Players experience slow and often delayed payments, we encourage players to play elsewhere. 

    We could try to reach out to them though. But before we do, could you please provide us with your casino username via private message?



    2.6/ 5

  • Thanks, login sent in private messages 

  • Hello Erlingsson,

    Thanks for sharing your credentials with us. We will ping Casino Representative in order to help you to resolve this issue. Keep an eye on this thread.

  • Hello Erlingsson,


    According to your account, this should be paid to you this week according to our T&Cs.

    Please feel free to send your questions to our support box and your account manager will answer them within 24 hours.


    Thanks for your cooperation.


    Pure Support

  • Thanks, will wait for withdrawal on this week.
    I'll write here if I get any updates

  • Hello Erlingsson,

    Thank you for keeping us informed. Let us know when it's finished.

  • Great day, money came to my wallet, big thanks ! 
    It is can be marked as resolved , best wishes from me to the latest casino bonuses team !

  • Hi Erlingsson,

    We are so happy that you received your funds. 

    Enjoy your winnings and further entertainment! money

    Best of luck!

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