RESOLVED: Pure Casino withdraw delay

Last post made 28 days ago by Berks

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  • Hello please.. can someone answer my complaint about slottojam casino?? I updated my complaint but it has been many days since no one has responded and until today my payment has not been processed..


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  • Greetings , the withdrawal is pending for a little more than a month now.
    I wrote to them by email already , if it is possible to write to a representative it would be awesome help , thx

    Documents have been emailed and accepted 35 days ago(on January 13)
    Withdrawal transaction id: 205362829245763 

  • Hello JacobColeman


    Please be informed that Pure Casino received a warning from LCB due to poor support, they have no interest in cooperating with the LCB to resolve complaints in a timely manner. Players experience slow and often delayed payments, we encourage players to play elsewhere.

    Read more about this HERE.

  • Hello JacobColeman

    Thank you for confirming us that you received your funds from Pure Casino. 

    We will mark this case as Resolved.

    Enjoy your winnings Jacob! thumbs_up

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