RESOLVED: Pure Casino withdraw delay

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Last post made 28 days ago by Berks
JacobColeman

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  • JacobColeman
    • Started by
    • JacobColeman
    • at Feb 16, 23, 11:09:45 PM
    • United States Newbie 1
    • last active 1 month ago

    Greetings , the withdrawal is pending for a little more than a month now.
    I wrote to them by email already , if it is possible to write to a representative it would be awesome help , thx

    Documents have been emailed and accepted 35 days ago(on January 13)
    Withdrawal transaction id: 205362829245763 

  • Berks
    • Replied by
    • Berks
    • at Feb 17, 23, 03:59:48 AM
    • Serbia Moderator 2165
    • last active 3 days ago

    Hello JacobColeman

     

    Please be informed that Pure Casino received a warning from LCB due to poor support, they have no interest in cooperating with the LCB to resolve complaints in a timely manner. Players experience slow and often delayed payments, we encourage players to play elsewhere.

    Read more about this HERE.

  • Berks
    • Replied by
    • Berks
    • at Mar 01, 23, 02:14:49 AM
    • Serbia Moderator 2165
    • last active 3 days ago

    Hello JacobColeman

    Thank you for confirming us that you received your funds from Pure Casino. 

    We will mark this case as Resolved.

    Enjoy your winnings Jacob! thumbs_up

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