UNRESOLVED: Wallacebet Casino Complaint

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Last post made 26 days ago by tough_nut
julien1231994

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  • Hello, i registered on wallacebet a bit ago, then deposited 100 Euro per muchbetter, i didn't take a bonus, and played slots and baseball bets, so verification took about 3 weeks and now my account is under investigation since a week.

    anyone can help me out here?

     

    winnings are 1454.85 Euro, all without bonus.

  • Hello julien1231994,

    Please send us your casino username via private message and we will contact the Casino regarding your case.

  • Hello julien1231994,

    We've contacted Casino regarding your case but we did not get a response so far. We will try sending another email in hopes that they will respond. Keep an eye on this thread for any updates.

  • Hello julien1231994,

    Have you heard anything from the Casino? We haven't received a response to any of the emails we've sent them. We've just sent them another reminder email, please update us if you've had any luck getting in touch with them. 

  • i filed a complaint now on *********** and it seems like they aren't answering, madre has to solve this i guess, thanks for trying

  • Hello julien1231994,

    Thank you for updating us, we will wait a day or two more in case they respond since we pinged them again yesterday. 

  • Hello julien1231994,

    Unfortunately, Casino Rep has never got back to us after pinging them several times. We will mark this case as UNRESOLVED. The only thing I can suggest as your further option is to file a complaint with their licensor

     

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