RESOLVED: Leonbet verification process issue

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Last post made 1 year ago by Berks
victasball
  • Started by
  • victasball
  • Canada Newbie 4
  • last active 1 year ago

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  • victasball
    • Started by
    • victasball
    • at Dec 03, 22, 10:46:58 AM
    • Canada Newbie 4
    • last active 1 year ago

    I have the exact same issue. Can you please help. 

    My account number is 75961709

  • Berks
    • Replied by
    • Berks
    • at Dec 04, 22, 04:28:12 AM
    • Serbia Mighty! Member 4535
    • last active 3 months ago

    Thanks for this post from:

    Hello victasball,

    Thanks for reaching out and send us your credentials. We will notify Casino Rep about your concerns and once we get some update we will get back to you. Please keep us posted.

  • victasball
    • Replied by
    • victasball
    • at Dec 07, 22, 01:55:45 AM
    • Canada Newbie 4
    • last active 1 year ago

    No response yet

  • Berks
    • Replied by
    • Berks
    • at Dec 07, 22, 02:44:03 AM
    • Serbia Mighty! Member 4535
    • last active 3 months ago

    Thanks for this post from:

    Hello victasball,

    We are also waiting for the response from the Casino. We are going to send them a reminder email in hopes that we can get some update. Please keep an eye on this thread.

  • victasball
    • Replied by
    • victasball
    • at Dec 07, 22, 11:22:40 AM
    • Canada Newbie 4
    • last active 1 year ago

    They emailed me and looked like spam robot messages yesterday 15x with no clear indications what they are doing in my verification process see attached, no purpose emails. I am afraid I can't withdraw my money now. 

  • Berks
    • Replied by
    • Berks
    • at Dec 08, 22, 03:58:24 AM
    • Serbia Mighty! Member 4535
    • last active 3 months ago

    Thanks for this post from:

    Hello victasball,

    We have sent a reminder once again to Casino Rep, and really hope that we will get some updates as soon as possible. Please keep an eye on this thread.

  • Berks
    • Replied by
    • Berks
    • at Dec 12, 22, 06:13:48 AM
    • Serbia Mighty! Member 4535
    • last active 3 months ago

    Thanks for this post from:

    Hello victasball,

    They are unresponsive this far at all. We will try to reach out to them again looking for feedback. Keep an eye on this thread for any update.

  • victasball
    • Replied by
    • victasball
    • at Dec 13, 22, 07:31:14 AM
    • Canada Newbie 4
    • last active 1 year ago

    No luck. Is this site a scam

  • Berks
    • Replied by
    • Berks
    • at Dec 14, 22, 05:46:03 AM
    • Serbia Mighty! Member 4535
    • last active 3 months ago

    Thanks for this post from:

    Hello victasball,

    We are trying to get some feedback from the Casino. We hope that this journey will be successful and that we will come to a resolution regarding your case. Keep you posted.

  • Aleksandr_Leonbets
    • Replied by
    • Aleksandr_Leonbets
    • at Dec 16, 22, 05:31:59 AM
    • Estonia Casino Rep 3
    • last active 6 months ago

    Hi, Victasball. In order to verify your account you have to pass a video verification procedure. We've already sent you an invitation yesterday. The procedure is assigned for Friday December 16th (today) at 10:00 AM local Canadian time (GMT-8). Please don't miss the procedure since we've already rescheduled it once. Missing the procedure repeatedly will be considered a refusal to complete it. Thank you!

  • Berks
    • Replied by
    • Berks
    • at Dec 20, 22, 07:29:48 AM
    • Serbia Mighty! Member 4535
    • last active 3 months ago

    Hello victasball,

    Have you finished a video procedure verification? Has the process come to an end?

  • Berks
    • Replied by
    • Berks
    • at Dec 22, 22, 08:12:59 AM
    • Serbia Mighty! Member 4535
    • last active 3 months ago

    Hello victasball,

    We will mark this case as Resolved due to inactivity of submitter.

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