UNRESOLVED: Betswagger Complaint

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Last post made 2 years ago by Dazza171
PATTERSON23
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  • PATTERSON23
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  • Dear LCB, I would like your help with my complaint against Betswagger.

    I opened an account with them on May 23rd 2020.

    Although I did try to utilise the ‘Responsible Gambling’ Controls on offer by limiting my deposits to £10 per day, this was easy reset immediately and without and cooling off limit or delay period(despite thier website stating 7 days).

    I requested account closure with them on June 7th 2020. Despite this, they re-opened my account and I lost an additional £4,218.50 in net losses to date. 

    Evidence of these requests is attached.

    Please can you assist me with this complaint.

    thanks

    Ellis 

  • Sorry to hear that, PATTERSON23.

    Unfortunately, we can't provide mediation with this group of casinos since they do not want to assist us in sorting players' complaints. There are lots of unresolved cases here on our forum. 

    We can only advise you to file a complaint to their licensor and see if they can help you. Please keep us posted. 

  • These are the biggest scammers on the Internet thus far... How they are allowed to operate is beyond me... So many unresolved complaints from them.. And its always the same operator who seems to reply to correspondence.. William dornat. I really hope one day this casino and its sister casino ph casino gets shut down! 

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