bet24-7 casino doesn't pay out

Last post made 3 days ago by Hubi93
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  • Hubi93
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  • I would like intervention with Casino bet 24-7 operated by Versus Odds B.V. The casino has not yet paid me the payment for 250 euros of 2023-05-19 22:54:04 after contacting the customer service office I received an answer that 48 hours must pass that have long passed. I sent the documents required for verification on May 18, but no response. I saw that you helped another user so I am asking for help too 🙏 my login on this casino is: B****

  • Hello Hubi93,

    Thank you for reaching out to us and exporting your issue.

    We will notify Casino Rep about your payout and hope that it will be resolved as soon as possible.

    Keep an eye on this thread for any updates.

    Thank you.

  • Thank you very much for trying to help, do I need to provide any additional information? I entered a login from this casino but I do not know whether it is visible '' B****"

  • Hi Hubi93,

    We have sent an email to Casino Rep regarding your case. For now ther is no need to send us any additional information. Once we hear back we will let you know.

    Keep you posted.

    Thank you.

  • Hello, do you know anything about my payment? Still nothing received and payment status still shows as "pending" ☹️☹️

  • Hi Hubi93,

    We are still waiting for an update from their side about this matter. Once we hear back we will let you know.

    Casino Rep started to following up those kind of request, so it should be resolved very soon.

    Keep an eye on this thread.

    Thank you.

  • I understand, so I will wait patiently :) Thank you for your involvement in my case 👍

  • Today is the sixth day since the payment order... I'm losing hope that they will make this payment 😭😭

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