RESOLVED: Pacific Spins complaint

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Last post made 3 months ago by Bixy
Dayyzzed
  • Started by
  • Dayyzzed
  • United States Full Member 124
  • last active 7 hours ago

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  • Dayyzzed
    • Started by
    • Dayyzzed
    • at May 19, 24, 01:33:59 AM
    • United States Full Member 124
    • last active 7 hours ago

    My account has been restricted for over 2 weeks and I sent in my verification documents and still been waiting and nothing has happened:(

  • Dayyzzed
    • Replied by
    • Dayyzzed
    • at May 19, 24, 01:35:29 AM
    • United States Full Member 124
    • last active 7 hours ago

    Can someone get me help with this casino? My account says it's been restricted for a long time and I have already sent in my documents and I've been patiently waiting for a long time

  • Dayyzzed
    • Replied by
    • Dayyzzed
    • at May 19, 24, 01:38:11 AM
    • United States Full Member 124
    • last active 7 hours ago

    Help me please 

  • Bixy
    • Replied by
    • Bixy
    • at May 20, 24, 04:35:03 AM
    • Serbia Moderator 4482
    • last active 1 hour ago

    Thanks for this post from:

    Hi Dayyzzed,

    Sorry to hear you had issues when playing at Pacific Spins Casino.

    We will contact them to check your account and get you informed as soon as we receive any feedback.

     

  • PacificSpins_Management

    Thanks for this post from:

    Hello Dayyzzed,

     

    We trust that you're well.

     

    Please note that your documents were reviewed by our Banking Department and we are happy to inform you that your Account is now verified!

    To finalize your first withdrawal, please contact our Customer Service either through Live chat or by e-mail.

     

    Thank you for playing at Pacific Spins Casino and Congratulations on your win!

     

    Kind Regards,

    Pacific Spins Management

  • Bixy
    • Replied by
    • Bixy
    • at May 24, 24, 03:08:25 AM
    • Serbia Moderator 4482
    • last active 1 hour ago

    Thanks for this post from:

    Hi Dayyzzed,

    Since we've got the resolution from the casino, we would need to close this complaint and mark the case RESOLVED.

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