RESOLVED: Royal planet casino

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Last post made 1 year ago by KingNemo
Mika959
  • Started by
  • Mika959
  • United Kingdom Newbie 1
  • last active 1 year ago

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  • Mika959
    • Started by
    • Mika959
    • at Aug 17, 22, 08:11:30 AM
    • United Kingdom Newbie 1
    • last active 1 year ago

    It's been over a month since I requested withdrawl, I also had to pay £25 of my own money so a total of £75. My id documents have been accepted weeks ago. Customer support keep telling me the money will be with me soon. I've complained over x6 times to be told that every time and told I'm a priority. There is also no number to ring and they have now blocked me from any promotions as apparently I've played too many bonus games even tho this is my first withdrawl so technically I've won nothing yet. I would not deposit on this site again

  • KingNemo
    • Replied by
    • KingNemo
    • at Aug 17, 22, 09:53:11 AM
    • Canada Mighty! Member 3342
    • last active 6 months ago

    Hello Mika959, 

    Please inform us of your Royal Planet Casino username via private message and we will escalate the matter with Casino Representative. Thank you. 

    Rated:
    Royal Planet Casino

    1/ 5

  • KingNemo
    • Replied by
    • KingNemo
    • at Aug 17, 22, 05:16:05 PM
    • Canada Mighty! Member 3342
    • last active 6 months ago

    Hello Mika959, 

    We received your Royal Planet Casino username via PM and have contacted Casino Representative. Keep posted on this forum thread once we hear back. 

    Rated:
    Royal Planet Casino

    1/ 5

  • KingNemo
    • Replied by
    • KingNemo
    • at Aug 18, 22, 07:12:57 AM
    • Canada Mighty! Member 3342
    • last active 6 months ago

    Hi Mika959, 

    Casino Representative has notified us that you have been paid out. They also provided proof. Could you please confirm with us so that we can mark this case as resolved. Thanks. 

  • KingNemo
    • Replied by
    • KingNemo
    • at Aug 24, 22, 08:53:19 AM
    • Canada Mighty! Member 3342
    • last active 6 months ago

    Thanks for this post from:

    As the user is not responding and the Casino Rep advised us that the player has been paid out. We will mark this case as RESOLVED.

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