RESOLVED: Royal planet casino

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Last post made 1 month ago by KingNemo
Mika959
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  • Mika959
  • United Kingdom Newbie 1
  • last active 1 month ago

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  • It's been over a month since I requested withdrawl, I also had to pay £25 of my own money so a total of £75. My id documents have been accepted weeks ago. Customer support keep telling me the money will be with me soon. I've complained over x6 times to be told that every time and told I'm a priority. There is also no number to ring and they have now blocked me from any promotions as apparently I've played too many bonus games even tho this is my first withdrawl so technically I've won nothing yet. I would not deposit on this site again

  • Hello Mika959

    Please inform us of your Royal Planet Casino username via private message and we will escalate the matter with Casino Representative. Thank you. 

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    1/ 5

  • Hello Mika959

    We received your Royal Planet Casino username via PM and have contacted Casino Representative. Keep posted on this forum thread once we hear back. 

    Rated:

    1/ 5

  • Hi Mika959

    Casino Representative has notified us that you have been paid out. They also provided proof. Could you please confirm with us so that we can mark this case as resolved. Thanks. 

  • As the user is not responding and the Casino Rep advised us that the player has been paid out. We will mark this case as RESOLVED.

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