UNRESOLVED: Royal Planet Casino hasn't paid

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Last post made 1 year ago by slikrik152
slikrik152
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  • slikrik152
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  • Hello yeah I'm having a problem with this casino over my payout it's a small payout and they haven't paid me for a month every time I get in touch they tell me that it's in queue being processed and that I should receive it in a couple of days that was over a week ago can you help with this matter plz any feedback would be greatly appreciated thanks Rickey Anderson 

  • Hello slikrik152,

    Could you please send us your Casino Username via private message so we can reach out to Casino Rep in order to help you?

     

  • I thought I did lol I'm still green at getting things done in here and I can't find the private message link or whatever it is to send you the info it's no biggie my username is chimneysweeper72 you have all the other info my name sur name etc it's the same as here I thank you for your quick  response to my inquiry at royal planet casino if you need any other information feel free to message me thanks again my friend Rickey 

     

     

     

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  • Hello slikrik152,

    Thanks for sharing your credentials with us. We will notify Casino Rep about this matter and hope that we will help you to speed up the withdrawal process. Keep an eye on this thread for any updates.

  • Yeah no problem thanks for all you help !! 😊

  • Hello slikrik152,

    We still haven't got any response from Casino Rep. We will send them a reminder email in hopes that we can speed up this process. Keep you posted.

  • Thanks guys I really appreciate your help and I also don't think these guys ought to be in business they're not going to pay me and it's a shame to do that to people . I can say that karma is a witch for sure thanks again slikrik152 

  • Hello slikrik152,

    Unfortunately they are unresponsive thus far, so we still haven't received any update from them. We will try once again to reach out to them but we are not sure if that will be successful, but hope dies last. Keep you posted.

  • Hello slikrik152,

    Any progress with your case? Have you received your winnings thus far by any chance?

  • Hello slikrik152,

    We still didn't get any response from them, so we are forced to close this complaint due to Casino unresponsiveness.

  • No haven't heard anything yet 

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