UNRESOLVED: Royal Planet Casino Payout Problems

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Last post made 1 month ago by Anchi
Wykalin Powell

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  • Wykalin Powell
    • Started by
    • Wykalin Powell
    • at Jan 30, 23, 07:58:26 PM
    • Newbie 1
    • last active 1 month ago

    Username: kp9322

    Did a little gambling on Royal Planet. Tried to cashout my winnings, submitted verifications, and my Bitcoin wallet address. Everything is approved, but still no payout. It's been a month already, I chatted with customer service several times and only get tall tales of server crashes and the like. I just want my measly $75 so I can go my Merry way. I don't think I'll ever deal with this casino again. Can you help me? 

  • Berks
    • Replied by
    • Berks
    • at Jan 31, 23, 01:55:38 AM
    • Serbia Moderator 2165
    • last active 3 days ago

    Thanks for this post from:

    Hello Wykalin Powell,

    Thanks for reaching out to us. We will try to get in touch with Casino Representative in order to help you get your money.

    Please be informed that no licensing information is available on their website.

  • Berks
    • Replied by
    • Berks
    • at Feb 02, 23, 08:21:53 AM
    • Serbia Moderator 2165
    • last active 3 days ago

    Hello Wykalin Powell,

    We still haven't got any response from Casino Rep. We will send them a reminder email in hopes that we can speed up this process. Keep you posted.

  • Berks
    • Replied by
    • Berks
    • at Feb 06, 23, 05:54:09 AM
    • Serbia Moderator 2165
    • last active 3 days ago

    Thanks for this post from:

    Hello Wykalin Powell,

    We will try to reach out to them again since we haven't got any response regarding this case. We will let you know when we find out what is happening. Keep an eye on this thread.

  • Berks
    • Replied by
    • Berks
    • at Feb 09, 23, 03:11:04 AM
    • Serbia Moderator 2165
    • last active 3 days ago

    Hello Wykalin Powell,

    We still haven't got any response from Casino Rep. We will send them a reminder email once again in hopes that we can speed up this process. Keep you posted.

  • KingNemo
    • Replied by
    • KingNemo
    • at Feb 16, 23, 10:41:40 AM
    • Canada Moderator 2957
    • online

    Hello Wykalin Powell,

    Any updates on your case? Have they resolved your cashout problems thus far?

  • Anchi
    • Replied by
    • Anchi
    • at Feb 18, 23, 02:59:01 AM
    • Serbia Admin 11230
    • last active 9 hours ago

    Hello Wykalin Powell,

    We didn't get any response from them. Unfortunately, the casino does not want to cooperate, so we are forced to close this complaint.

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