UNRESOLVED: Slootz casino. It hasn'tpayme

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Last post made 17 days ago by Complaints Moderator
Rafael Navarro

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  • After waiting a month for my account to be verified, it has now been 2 months since my payment has been made and the most disturbing thing here is that I try to communicate with them emails  and customer service messages and they do not respond to me with even the slightest word. I need you to act and make these people fulfill their obligations. terms and conditions that make us comply to the letter and they that do not fulfill their obligations? So they see us as clowns or what's going on??? 

  • Hello Rafael Navarro,

    We have already tried to assist you, but we could not.

    See your previous complaint here: https://lcb.org/onlinecasinobonusforum/player-complaints/slootz-casino-it-hasntpayme/msg711266#msg711266

    We can't Reopen this case. If they reply to us, we will Reopen it.

    Thanks for your understanding.

  • I am not asking you to reopen any case of this casino is the first complain. there may be a mistake between Slotpot Casino and Slootz casino  

    Rated:

    2.3/ 5

    1.1/ 5

  • Hello Rafael Navarro,

    We did not contact Slotpot regarding your complaint.

    Thanks for your understanding again. We tried our best to assist you. 

  • I'm a little bit confused 

  • Hello Rafael Navarro,

    Your complaint was regarding Slootz Casino, and we tried to solve your concern with that casino.

    I hope now it is more understandable.

    Regards,

  • Yes, I know but now it is slotpot casino that has been there for 3 months and has not paid me and not even one of the previous ones like slootz casino and turbospin casino now there are 3 that owe me 400 and 400 and 500 each  

    Rated:

    2.3/ 5

    1.1/ 5

  • Hello, 

    We have already handled complaints about those casinos with you.

    See more here: https://lcb.org/onlinecasinobonusforum/direct-casino-support/slotpot-support-and-complaints-thread/msg715794#msg715794

    https://lcb.org/onlinecasinobonusforum/player-complaints/turbospin-casino-they-have-not-paid-me/msg712681#msg712681

    Regards,

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