RESOLVED: SlotsWin Casino - No Payment Issue

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Last post made 5 days ago by JovanaV
Slicksallin197925

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  • Hello there, Joseph Selisker here, I’ve been having issues getting my withdrawal with slots wind Casino. Not sure why I play at a lot of their casinos lion slots, spinoverse , platinum reels casino and diamond reels casino . I have never had a problem getting paid until now. I requested withdrawal on 20 December and they have been telling me forever that they’re bitcoin payment processor is currently under maintenance I’ve been hearing this for weeks and they took away the option to withdraw bitcoin but you can make a deposit with bitcoin I’m just not happy about it considering I spend a lot of money on their sites. Please help thanks . Joseph S

    Disputed amount: 1100$

    2.7/ 5

    3.2/ 5

    Submitted via LCB complaint form
  • Hello I have a slow payment issue with slots win right now. They have been delaying my payment for over a month and now 1100 bitcoin saying the payment processor is down and under maintenance.need help thanks 

  • I am waiting on my payment 1100 bitcoin from you . Username is Slicksallin1979 been over a month now I spend a lot of money with you guys . Please resolve . Thanks 

  • Hello Slicksallin197925,

    First of all, welcome to LCB.

    We've contacted the casino rep regarding this and will let you know as soon as we receive their response. Please keep an eye on this thread for updates.

    Thank you.

  • Dear Slicksallin197925,

    Here's the response we've received from the casino rep:

    Hi Joseph,

    I hope you're doing well!

    First and foremost, a huge congratulations on your incredible win with us – what an exciting achievement! It’s wonderful to see lady luck is smiling upon you.

    We wanted to inform you that there was a brief delay in processing withdrawals through your chosen method due to unscheduled maintenance with our payment processor, but we’re happy to report that the issue has been fully resolved.

    The great news is that your withdrawal has now been processed and is on its way to you! You should also find an email from us confirming the payment.

    We wish you continued luck on your journey with us. If you have any questions or need assistance, our support team is available 24/7, ready to assist you whenever needed.

    Enjoy the rest of your day!

    Best regards,   

    The SlotsWin Team

    Could you please confirm this information?

    Thank you.

  • Hello Slicksallin197925,

    Please confirm.

    Thank you

  • Hello Slicksallin197925,

    Since we haven't heard back from you and we have a response from the casino rep, we will mark this case as resolved.

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