CLOSED: Spinbonusio - Refused payout problem

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Last post made 3 months ago by anetaKoza33
anetaKoza33
  • Started by
  • anetaKoza33
  • Germany Newbie 3
  • last active 3 months ago

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  • Original Deutsch Translation English

    Hallo, ich habe bei bonus ohne einzahlung bekommen, damit habe ich gespielt und mich auf 25000 euro hochgespielt danach habe ich den bonus geschaft umzusetzen. Ich wollte dan auszahlen, aber es ging nicht ich muss mich erst verifizieren, ok habe ich gemacht aber dan kamm ich muss 100 euro einzahlem um mich zu verifizieren. Das habe ich gemacht, doch danach ging es immer noch nicht ed kamm dan ich muss 200 euro einzahlen um meine kreditkarte zu verifizieren. Das habe ich dan auch gemacht. Aber jetzt das besagte problem. Ich kann immer noch nicht auszahlen da ich einmal 250000 euro gewonen habe und das ist wohl zu viel gewessen. Jetzt muss ich 850 euro einzahlen um silber status zu erreichen und dan erst auszahlen.

    Disputed amount: 250000$

    Casino: Spinbonusio

    Case #: 4385

    Hello, I received a no-deposit bonus, which I used to play and won up to €25,000. After that, I managed to meet the wagering requirements for the bonus. I then wanted to withdraw, but it wouldn't work. I was told I had to verify my account first. Okay, I did that, but then it said I had to deposit €100 to verify. I did that, but it still didn't work. Then it said I had to deposit €200 to verify my credit card. I did that too. But now I have the problem I mentioned. I still can't withdraw because I won €250,000 once, and apparently that was too much. Now I have to deposit €850 to reach silver status before I can withdraw.

    Disputed amount: 250000$

    Casino: Spinbonusio

    Case #: 4385

    Submitted via LCB complaint form
  • Hi anetaKoza33,

    Thank you for bringing this to our attention.

    Please be advised not to make any more deposits for now. We will conduct further research on this site and will update you immediately with any findings.

    It looks very similar to others we’ve previously encountered and investigated, which appears to be one of the scam casinos that have recently appeared. They are using the same pattern to deceive players, offering no-deposit bonuses, showing large winnings, and then requesting very high “verification deposits.”

    We have a new tool on our website called LCB Casino Check, which is used to verify casinos. We have already identified dozens of such casinos, and they all look the same and operate in the same way. Please see our reports HERE.

    We are sorry that you were misled by this scam.

    Please keep an eye on this thread for further updates.

  • Original Deutsch Translation English

    Ok, danke.

    OK thanks.

  • Hi anetaKoza33,

    Sorry to hear about your experience and that you have been misled by this scam casino.

    LCB has been made aware of this online scam/fraud tactic - 28th May 2026.

    Please see our report HERE.

    Unfortunately, there is no way for us to assist with recovering your deposit in this case.

    These operators frequently change their domain names while keeping the same website design, branding, and scam methodology. In practice, it is the same operation being replicated across multiple domains, with only the website address changing.

    The layout, visuals, and overall structure tend to follow a very similar pattern, making these websites easier to identify once their methods become known.

    Unfortunately, many players have already been affected by similar scams. At this stage, the most effective action we can take is to expose these operations, raise awareness, and warn other players so that fewer people fall victim to them in the future. Please see our reports HERE.

    It's very important for players to thoroughly research any site before depositing at an online casino to spot potential red flags. In this case, critical issues include not being able to access the Terms & Conditions before registering (which players are asked to agree to blindly), the absence of a visible license, and other warning signs indicating that this is likely a scam website. Sadly, the number of scam sites is growing, so caution is more important than ever.

    We have a new tool on our website called LCB Casino Check, which is used to verify casinos.

    We are sorry that this happened to you and appreciate you taking the time to share your experience with the community.

  • Original Deutsch Translation English

    Danke für ihre schnelle antwort.

    Thank you for your quick response.

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