CLOSED: Spinsamerica KYC Issue

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Last post made 4 months ago by Cookie17

Started by
JeffReynol71409
Newbie 1
last active 1 month ago

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Started by

JeffReynol71409

at Jun 06, 26, 10:10:19 AM

Newbie 1

last active 1 month ago
It's been 2 months trying to redeem, sent me detailed email of almost impossible to do new verifications, like holding the printed copy of charge on card next to my face and having it all readable, I'm blowing everything on stupid shit, I would never play this company again, even though it says verified, they want all this extra stuff with selfies, freaking dumbest , this place steals ya money
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Replied by

Cookie17

at Jun 08, 26, 04:25:10 AM

Super Hero 1549

last active 13 days ago
Hello JeffReynol71409,

Please note that this brand is not listed on our website, and therefore, we do not have direct contact with them. Unfortunately, we have not received any response from their support email regarding previous complaints. Each time we attempted to contact them, we did not get a reply.

While the majority of casinos are open to cooperation and communication is usually efficient and constructive, there are cases where certain casinos choose not to cooperate or fail to respond despite repeated attempts.

In this situation, we are very sorry, but our hands are tied. Without any communication from the casino, there is unfortunately nothing further we can do to assist you.

After conducting our own review, we decided to place this brand under a warning status in order to inform and protect our members. Please take a look at our full report HERE.

Our advice when choosing a site is to always make sure the platform operates legally in your country and to carefully review the game selection, terms, and overall reputation beforehand.

You can check the Social Casinos and Sweepstakes Casinos that are listed and verified on our website. These brands have established communication with us, which allows us to properly assist players if any issues arise.

We truly regret that we cannot help further in this case and appreciate your understanding.
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