CLOSED: [due to the submitter's inactivity]: sportcenterbetting.com - KYC Issue

I am writing to report a serious issue with an online casino where my account verification (KYC) has been pending for an unreasonable amount of time. I created my account on 27 November and was asked to complete KYC verification on 28 November Since then, I have sent multiple emails to both the KYC team and support team, including all required documents. Despite continuous follow-ups for more than 27 days, I have not received a single meaningful response. Due to the unresolved KYC verification: I am unable to access my account properly My withdrawal request is blocked My funds are being held without justification This lack of communication is unacceptable and violates fair gaming practices. Additionally, the casino has not clearly disclosed valid and updated licensing information. As per official public notice, Gaming Curaçao ceased operations on 18 August 2024, and any expired or misleading license display is considered fraudulent. The casino has failed to clarify its current regulator despite repeated requests

Disputed amount: 484€

Casino: sportcenterbetting.com

Case #: 3823

Hello Sachin89,

Could you please let us know what exact reason the casino has provided for your account verification being delayed or not completed? For example, have they mentioned any issues with the documents submitted, or provided any specific explanation?

Please also note that this casino brand is not listed on our website. However, we will contact the casino to request further clarification regarding your case.

Kindly make sure to follow this thread for further updates, as we will post any new information here once we receive a response.

Thank you for your cooperation.

This is Big problem with casino I am 25 day continue email sent but not replying any 1 e-mail i send multiple times e-mail but total ignored all e-mail 

Hello Sachin89,

We’ve sent a reminder to the casino as we haven’t heard back from them yet. Has there been any progress on your end in the meantime?

Thank you for your patience.

Hello Sachin89,

Could you please update us on the progress of your case? Have you managed to receive a response from the casino’s support regarding the KYC update?

Thank you.

Since we haven't heard back from the member, we will close Case #3823 due to the submitter's inactivity.