UNRESOLVED: Sportingbet complaint

337
views
15
replies
Last post made 28 days ago by Complaints Moderator
Fafou
  • Started by
  • Fafou
  • Greece Newbie 6
  • last active 28 days ago

Readers of this topic also read:

  • This topic has been moved to Complaints . /onlinecasinobonusforum/player-complaints/pacific-spins-never-receive-free-money-101

    Read
  • Looking for online slot games from Reel Kingdom ? Every time there is a new game from Reel Kingdom, we will update this forum thread. The team behind Reel Kingdom is highly skilled and experienced,...

    Read
  • Wildz Casino 800 Christmas Free Spins The first 200 Free Spins are given to All Players who have made at least ONE deposit to WILDZ between 1/1/2020 and 11/23/2020. And then get 600 more Free Spins...

    Read

    Wildz Casino Promotions

    4 384
    2 months ago

Please or register to post or comment.

  • Sportingbet withheld some of my winnings worth €588. I should point out that I made a deposit of €488 and only withdrew my tangible profit of €900. Then the casino had a negative balance on my account, with the result that the next deposit worth €50 that I made was also withheld. As we understand the amount of money that has been withheld is not consistent with the 20% tax.in the communication we had he told me that it is a technical error and I will not receive anything
  • Hi Fafou,

    Could you please clarify, in the end you didn't get your winnings due to some technical error and the casino also imposed some tax when you wanted to withdraw your winnings?

    Please private message me your casino username so we can get in touch with the casino rep and see what's going on. 

     

  • Hi Fafou,

    We received your account details and contacted the casino rep. Keep you posted. 

  • Thank you very much!!

  • That's awesome that you won €900 at Sportingbet. Congrats!  But it's not cool that they withheld some of your money. Maybe it was a mistake and they will fix it soon. I hope you can enjoy your winnings and have more luck in the future.

  • Hi Fafou,

    The casino got back to us but they are asking for their login ID. Could you please private message it to me? 

  • MelissaN wrote

    Hi Fafou,

    The casino got back to us but they are asking for their login ID. Could you please private message it to me? 

    We messaged the casino with your account details and still haven't got any feedback regarding your complaint. We'll try to reach them again today. Keep you updated. 

  • I confirm again that this is the sportingbet.gr casino
  • Thank you Very much 

  • Hi Fafou,

    We have reached out to the casino again.

    Keep you posted.

  • Ok thank you 

  • Hello Fafou,

    Unfortunately, we were unable to locate the appropriate contact for the employee responsible for complaints. Casino responded that we had contacted the wrong department. We are currently waiting for them to provide us with appropriate contact information.

    Keep you posted.

  • Hello Fafou,

    We have sent them a reminder again.

    Keep you posted.

  • Ok thank you

  • Hello Fafou,

    Unfortunately, we must mark this complaint as Unresolved, which is negatively affecting their brand image as we did not hear back from the casino after numerous attempts to get feedback regarding your case.

    Thank you for understanding.

Quick Reply

Please enter your comment.

lcb activities in the last 24 hours

Most viewed forum topics

Sylvanas
Sylvanas Serbia 21 days ago
136

There are so many new casinos launching these days and it's only natural to want to test them all and find out if they're any good. What do you say about these five for starters? Vote in the poll to...
LCB $500 Real Cash February Contest: Let's Test Casinos!

trinitymatx
trinitymatx Serbia 2 months ago
8

Freaky Aces Casino - €3000 in Cash Promo valid: 18th December 2023 - 24th December 2023. Prize pool: €3000. If you don't have a Fortune Panda account, you can Sign up Here . How does it works: -...
Freaky Aces Casino Tournaments

MelissaN
MelissaN Serbia 1 month ago
2

Slots777.Casino - Exclusive Free Spins New players only! - NO US 20 free spins on Fruletta How to claim the bonus: Players need to sign up through our LINK , open the game and the free spins will be...
Slots777.Casino Exclusive No Deposit Bonus