CLOSED: [due to the submitter's inactivity]: Sportzino KYC complaint

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Last post made 3 months ago by JovanaV
Anwestern
  • Started by
  • Anwestern
  • United States Newbie 6
  • last active 1 day ago

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  • Anwestern
    • Started by
    • Anwestern
    • at Sep 08, 25, 02:23:45 PM
    • United States Newbie 6
    • last active 1 day ago

    I am having the exact same issue. Sportizino customer service is absolutely no help at all.

  • JovanaV
    • Replied by
    • JovanaV
    • at Sep 09, 25, 04:48:44 AM
    • Serbia Moderator 5678
    • last active 4 hours ago

    Hello Anwestern,

    Could you please provide more information about the issue you are experiencing? Also, please send us your casino username/ID via private message so we can contact the casino rep to check your account.

    Thank you.

  • JovanaV
    • Replied by
    • JovanaV
    • at Sep 10, 25, 06:46:43 AM
    • Serbia Moderator 5678
    • last active 4 hours ago

    Thank you for sending your casino username, Anwestern. We will now contact the casino rep and request further details regarding your issue. Please make sure to follow this thread for updates.

  • Anwestern
    • Replied by
    • Anwestern
    • at Sep 10, 25, 05:02:07 PM
    • United States Newbie 6
    • last active 1 day ago

    Thank you.

  • Anwestern
    • Replied by
    • Anwestern
    • at Sep 12, 25, 12:16:49 AM
    • United States Newbie 6
    • last active 1 day ago

    Any chance you figured out the issue?

  • JovanaV
    • Replied by
    • JovanaV
    • at Sep 12, 25, 03:31:40 AM
    • Serbia Moderator 5678
    • last active 4 hours ago

    Hello Anwestern,

    The casino rep has informed us that their team is still looking into your case, and they will get back to us once they have more information. We’ll update you here as soon as we hear from them.

    Thank you for your patience.

  • JovanaV
    • Replied by
    • JovanaV
    • at Sep 15, 25, 08:39:18 AM
    • Serbia Moderator 5678
    • last active 4 hours ago

    Hello Anwestern,

    We’ve sent a reminder to the casino representative as we haven’t heard back from them yet. Has there been any progress on your end in the meantime?

    Thank you for your patience.

  • njanjam
    • Replied by
    • njanjam
    • at Sep 17, 25, 04:19:22 AM
    • Serbia Moderator 2433
    • last active 2 days ago

    Hello Anwestern,

    We still haven’t received any update from the casino rep. Could you please let us know if you managed to resolve the issue with the casino in the meantime?

  • JovanaV
    • Replied by
    • JovanaV
    • at Sep 19, 25, 03:19:42 AM
    • Serbia Moderator 5678
    • last active 4 hours ago

    Since we haven't heard back from the member, we will be closing this complaint due to the submitter's inactivity.

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