RESOLVED: StarzSpins KYC

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Last post made 3 months ago by njanjam
Aslan Was
  • Started by
  • Aslan Was
  • Newbie 3
  • last active 2 months ago

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  • Aslan Was
    • Started by
    • Aslan Was
    • at Jan 22, 26, 03:44:14 AM
    • Newbie 3
    • last active 2 months ago

    Hey there I used the Bonus here for my First deposit. Deposited 250$ and got 200% on top. I did all the wager and reached the Maximum Cash out of 5000$. I Uploaded the kyc since then I am waiting to get it checked so I can withdraw my winnings as Planed.

    they dont answer to all my mails. 
     

    Casino id: ******

    User: ***

  • njanjam
    • Replied by
    • njanjam
    • at Jan 22, 26, 04:34:19 AM
    • Serbia Moderator 3254
    • last active 2 days ago

    Hi Aslan Was,

    Thank you for taking the time to share your experience with the LCB members.

    Could you please tell us when you submitted your KYC verification?

  • njanjam
    • Replied by
    • njanjam
    • at Jan 22, 26, 06:06:26 AM
    • Serbia Moderator 3254
    • last active 2 days ago

    Thanks from:

    Hi Aslan Was,

    The casino representative informed us that you submitted your verification 2 days ago. The KYC process on StarzSpins takes up to 5 business days.

    Please be patient, and your account will be verified shortly.

  • Anchi
    • Replied by
    • Anchi
    • at Jan 27, 26, 03:23:40 PM
    • Serbia Admin 14705
    • last active 58 minutes ago

    Hello Aslan Was,

    Please let us know whether your account has been successfully verified and if you need any further assistance.

  • njanjam
    • Replied by
    • njanjam
    • at Jan 28, 26, 03:29:09 AM
    • Serbia Moderator 3254
    • last active 2 days ago

    Hi Aslan Was,

    We received a confirmation from the casino rep that your account has been verified. Did you manage to withdraw your funds successfully?

  • njanjam
    • Replied by
    • njanjam
    • at Jan 30, 26, 06:47:29 AM
    • Serbia Moderator 3254
    • last active 2 days ago

    Hi Aslan Was,

    Since we received no feedback from you and were informed about the positive outcome from the rep, we would need to close this complaint and mark it as RESOLVED.

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