UNRESOLVED: Sunrise casino not paying

Last post made 1 day ago by Berks

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  • Hello, I also am having a hard time getting my winnings from Sunrise Casino. I submitted all my documents, met betting requirements, and tried to withdraw 1400 dollars. The transaction was approved for bitcoin withdrawal, along with their 100 dollar service fee taken out. This was on May 10th, and I keep getting the runaround on when I'll receive payment. Can you please help? My username is 8hwejczmkn, and I will enclose a screenshot of the payout approval. 

  • Hello DeanMeyer543

    Please be advised that we don't have Sunrise Slots Casino listed on our LCB website. However we can reach out and try to escalate your complaint. Keep posted on this forum thread for any potential updates. 

  • Ok, thank you. I noticed you didn't have it listed, but you have helped others expedite their payments. Keeping my fingers crossed! 

  • Hello DeanMeyer543

    Indeed we have helped many users with casino brands that are not listed on our website. However, the chances we get this resolved are lesser then the casino brands that we have listed on our website. 

    Are there any updates for your case? We haven't heard back from Sunrise Slots Casino..we have sent a followup email. We have our fingers crossed too!  

  • No, I keep getting the runaround about their processors having delays. Meanwhile I keep getting emails like this promoting their "fast payouts". 

  • Hi DeanMeyer543,

    Have you received any feedback from the casino? Please advise us if you have any updates regarding your withdrawal.

  • Call the support and demand your money. Some of the casinos are scams, which is pretty sad. I've run into a lot of such, where all the documentation was submitted, and I still couldn't get my money transferred. That's why it is essential to find a reliable casino before transferring money for a withdrawal. I've got my top casinos due to my comprehensive experience in such entertainment. You could check my favorite Online Casino <link removed by moderator Berks> where I'm lucky pretty often. And be more careful trying new unknown casinos next time!

  • Hello tywolcot,

    Thank your for sharing your experience and advising our members how to find a reliable Casino for having fun.

  • I just stated playing on this site. I just won a large amount of money but but haven't withdrawal from my winnings except $100. Could you please let me know how long the time frame is and did you receive your winnings?

  • Hello kacy x,

    Please be advised that we don't have this Casino on our list, but even though we have tried to get in touch with them several time but unfortunately unsuccessfully. They are unresponsive at all, so we are forced to close all the complaints that are connected with this brand. Hope you will get your money as soon as possible.

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