I have a clean win off a welcome chip of which the max cash out is $100. Made it through verification with only minor bs, waited the amount of time specified in the Tos, I've even been informed, my payout has been approved. However, yesterday I received an email that said this (see below);
Hope you are doing well today
Please be advised that at the moment our BTC processor is experiencing major delays and we cannot provide a time frame or date as to when you will receive your payment. As soon as we receive any updates from our processor we will share the details with you.
Well I must say the day was going well until I got the email! I don't know what to do. I need help, please!
user name: vmds8fgwe9
Request ID #387273
Casino Name: Sunrise